Cornerstone Mortgage, Inc. Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Cornerstone Mortgage, Inc. Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Missouri

I had hail damage to my roof to due a hail storm. I have been trying to get a check endorsed by the Cornerstone Mortgage for 2 week. They are forcing me to wait on an inspection and now that the inspection is complete they want me to wait another 5 business days to have the check endorsed and returned. The work has been completed and the contractor has been waiting on payment for almost 3 weeks. They refuse to escalate the issue and are frankly not worried about the timeliness of their customer 's payments to their contractors.

Cornerstone Mortgage, Inc. customer in Missouri
Dec 15, 2016

* Source: CFPB Complaint Database

Cornerstone Mortgage, Inc. response to complaint:
Closed with explanation

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