CrossCountry Mortgage Inc. Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 2 complaints against CrossCountry Mortgage Inc.

CrossCountry Mortgage Inc. consumers have reported over 2 official complaints related to Loan servicing, payments, escrow account. Out of the 2 consumer complaints against CrossCountry Mortgage Inc., 50% were disputed by the consumer (i.e. the consumer was not happy with how CrossCountry Mortgage Inc. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against CrossCountry Mortgage Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


CrossCountry Mortgage Inc. Mortgage loan servicing, payments, escrow account

August 1, 2016 - We purchased a home and closed in - 2016. Our lender had an appraisal done on -/-/16. Our lender was Crosscountry Mortgage Inc. We knew going in that we could only put down - % but as soon as we sold our other home we would put down another - % to remove PMI. We were ready to do that within 1 month of our purchase ; however, Crosscountry sold our mortgage to - and their " guidelines '' state that they " may '' request another appraisal. Since we just had an appraisal we thought common sense would indicate that our original appraisal would be sufficient and that was our unders...

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CrossCountry Mortgage Inc. Mortgage loan servicing, payments, escrow account

July 18, 2016 - My home which has an FHA mortgage is currently without property insurance. My insurance company ( - ) is charging excessive fees to reinstate a policy that should n't have been canceled and my mortgage company ( Cross Country Mortgage ) delayed paying my premium so it could get kick backs for having to force place insurance. I have an escrowed, FHA loan through Cross Country Mortgage. My hazard insurance carrier is -. We closed on our loan in -, 2015 at which time the annual insurance premium was paid. I received a call on - - from - indicating they have not received payment...

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