State Home Mortgage Loan Servicing, Payments, Escrow Account Complaints

Review and analysis of over 15 complaints against State Home Mortgage

State Home Mortgage consumers have reported over 15 official complaints related to Loan servicing, payments, escrow account. Out of the 15 consumer complaints against State Home Mortgage, 20% were disputed by the consumer (i.e. the consumer was not happy with how State Home Mortgage responded to their complaint) and 53% were processed in a timely manner. 0% of consumer complaints against State Home Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 7% resulted in non-monetary compensation.

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New Loan Servicing, Payments, Escrow Account Consumer Complaints


State Home Mortgage Mortgage loan servicing, payments, escrow account

April 22, 2016 - My mortgage company took money electronic out of bank and did not give me credit for my payments. Got a modification six months later they increased my payments ...

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State Home Mortgage Mortgage loan servicing, payments, escrow account

March 24, 2016 - When I purchased my home, I used the Georgia Dream program, which gives $5000.00 towards closing costs and down payment. I was told it would be a 2nd lien on my property, but that it would go away after 5 years. I just learned that it does not go away and has to be paid back upon refinancing or selling of the property. I have spoken to other people who signed up for this program and they also thought the lien would go away after 5 years. There is not enough information online regarding the Georgia Dream program and I could not look this up to verify it. It is not fair to market something lik...

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State Home Mortgage Mortgage loan servicing, payments, escrow account

January 31, 2016 - I 've been paying my mortgage since the first time i received my first payment letter, but now statehome mortgage has sold my loan and the new mortgage company is saying im 120 days behind. How is this when i have all bank statements confirmation emails etc, showing when ive paid my mortgage in full ...

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