State Home Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

State Home Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

I 've been paying my mortgage since the first time i received my first payment letter, but now statehome mortgage has sold my loan and the new mortgage company is saying im 120 days behind. How is this when i have all bank statements confirmation emails etc, showing when ive paid my mortgage in full

State Home Mortgage customer in Georgia
Jan 31, 2016

* Source: CFPB Complaint Database

State Home Mortgage response to complaint:
Closed with non-monetary relief

Company profile

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How State Home Mortgage handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3State Home MortgageComplaint HistoryComplaints9/20123/20136/201311/20132/20143/20144/20145/20147/20141/20152/20153/20151/20163/20164/201600.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3State Home MortgageLoan servicing, payments, escrow account6.7%86.7%6.7%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account0.2%5.8%5.1%1.1%2.3%4.0%80.3%1.2%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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