Review and analysis of over 18 complaints against PrimeLending, A PlainsCapital Company
PrimeLending, A PlainsCapital Company consumers have reported over 18 official complaints related to Loan servicing, payments, escrow account. Out of the 18 consumer complaints against PrimeLending, A PlainsCapital Company, 11% were disputed by the consumer (i.e. the consumer was not happy with how PrimeLending, A PlainsCapital Company responded to their complaint) and 100% were processed in a timely manner. 6% of consumer complaints against PrimeLending, A PlainsCapital Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
PrimeLending, A PlainsCapital Company Mortgage loan servicing, payments, escrow account December 7, 2016 - I was recently effected by the flooding in -, LA. I have mortgage against the property, I have been out of my house for 3 months now and I have yet to receive any payments from my mortgage from the claim loss to finish the repairs. I have put all of the monies so far to complete repairs. When I call them to get answers I can never any person that is willing to bring it up to a high level to resolve my issue or even consider the pain and suffering my wife and I are going through.... |
PrimeLending, A PlainsCapital Company Mortgage loan servicing, payments, escrow account August 13, 2016 - We purchased a home in -, -. Our insurance payment was around $2400.00 and taxes $3300.00, this was used to determine our escrow amount. In -/-/- our insurance premium was about the same and our taxes went down to about $1800.00, but our escrow amount increased. Then in -/-/- our insurance went down almost $1000.00 and our taxes stayed the same but our escrow payment increase again. I have asked for a breakdown but what they sent me was the same as what I could see online which does not show why the premium increased. From what I can see they charged me for insurance tw... |
PrimeLending, A PlainsCapital Company Mortgage loan servicing, payments, escrow account October 10, 2015 - When I originally signed my mortgage agreement ( a 30 year fixed rate FHA loan -, I was given an estimated monthly payment of $1400.00. Of this amount, about $820.00 was principal and interest and the rest was escrow - property taxes, insurance, mortgage insurance, etc. ). Both my mortgage agent and the mortgage originator were aware that my property taxes would be adjusted based on the selling price and I was told that the $1400.00 was an accurate estimate based on all available information at the time of closing. As it turns out, this estimate was very far from being accurate. Af... |
PrimeLending, A PlainsCapital Company Mortgage loan servicing, payments, escrow account April 3, 2015 - My wife and I mortgaged a home in - or - 2015 with PrimeLending A PlainsCapital Company. When we signed the mortgage we understood that ALL '' escrowitems would be paid for in our house payments. On -/-/15 I received a letter from Prime stating that I owed an additional $2000.00!!!! I called Prime ( - ) and spoke with - -. - told me that Plains did not make the payment high enough to cover all escrow items. This is preposterous, Prime was negligent in not reviewing my account in a timely manner! - told me that at least - item in escrow account was unknown to Pr... |