PrimeLending, A PlainsCapital Company Mortgage Complaint

PrimeLending, A PlainsCapital Company Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Texas

My wife and I mortgaged a home in - or - 2015 with PrimeLending A PlainsCapital Company. When we signed the mortgage we understood that ALL '' escrowitems would be paid for in our house payments. On -/-/15 I received a letter from Prime stating that I owed an additional $2000.00!!!! I called Prime ( - ) and spoke with - -. - told me that Plains did not make the payment high enough to cover all escrow items. This is preposterous, Prime was negligent in not reviewing my account in a timely manner! - told me that at least - item in escrow account was unknown to Prime until review. I believe that Prime needs to be punished for what they did and prevented from doing so again in the future. .