Review and analysis of over 9 complaints against Wells Fargo & Company
Wells Fargo & Company consumers have reported over 9 official complaints related to Other transaction issues. Out of the 9 consumer complaints against Wells Fargo & Company, 11% were disputed by the consumer (i.e. the consumer was not happy with how Wells Fargo & Company responded to their complaint) and 44% were processed in a timely manner. 0% of consumer complaints against Wells Fargo & Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Wells Fargo & Company Money transfers other transaction issues February 5, 2017 - I accidentally transferred money to the wrong person through Wells Fargo Surepay. I entered the wrong phone number. I made a claim with Wells Fargo and their policy is 7-10 business days to investigate the claims. They contacted the other financial institution and there were n't enough funds in the account to return the funds. They communicated to me that there was nothing else they could do. I have three concerns about this process. First, there should be a way to match up the phone number and name of the recipient for money transfers. They currently only match up the phone number. Second, We... |
Wells Fargo & Company Money transfers other transaction issues December 2, 2016 - I have complained of false online transfer numerous times money missing from my account and after 3 plus more weeks they have done nothing... |
Wells Fargo & Company Money transfers other transaction issues November 15, 2016 - I had a home security monitoring service from - - for my service. I sold my house in -, NC in - 2015. I had called and faxed the letter to - requesting cancellation of service and stoppage of auto payment from my Wells Fargo checking account. Three months later I saw that - continued to charge my checking account the monthly fee of $36.00. I called them again and asked about cancellation of payment and for refund of the over charge. The representative apologized and said that the previous person did not process the cancellation accurately and promised the refund. The auto p... |
Wells Fargo & Company Money transfers other transaction issues November 7, 2016 - On - -, 2016 my husband went to Wells Fargo to send a wire transfer to - - in - -. Wells Fargo sent the wire wrong and the funds were never received by - -. On Monday - -, I went to Wells Fargo to find out what happened and why did - - not receive the money. It was discovered that the banker had used the wrong - number. I was told that the funds would be recalled and sent to the right place and this would happen within 48 hours, 3 days worst case which would have been Thursday - -. I specifically asked what would happen if Wells Fargo could not get ... |
Wells Fargo & Company Money transfers other transaction issues September 29, 2016 - I signed up for Wells Fargo " SUREPAY '' service on -/-/16 and initiated payment to someone who also banks with Wells Fargo, figuring this would be the easiest way to transfer money between us. I initiated the transfer, and the money was debited from my account. On -/-/-, I learned from the recipient that I had misspelled her email address and the money never reached her. I immediately called Wells Fargo and notified them of the issue. They gave me a claim number and told me it would be 10 business days before the claim was resolved. I never received anything in my Wells account con... |
Wells Fargo & Company Money transfers other transaction issues September 14, 2016 - Electronic credit card payment was made from my bank account to Wells Fargo on - -, 2016. Wells Fargo received the money on that date, and it was deducted from my bank account. Wells Fargo did not credit my credit card account, but placed a " hold '' on the funds because it was a " large '' payment ( Approximately $1900.00 ). to date ( - -, 2016 ) no resolution has been achieved despite repeated calls.... |
Wells Fargo & Company Money transfers other transaction issues September 9, 2016 - To Whom It May Concern, My name is - - - -. In - -, my Father - - expired, and on - -, I open up an Estate Checking Account via Wachovia Bank with Account number -. Which is now Wells Fargo Bank, with Account number -. On - -, - there was a INTL WIRE FUNDS TRANSFER wired from my account - without my Authorization. The amount was $25000.00 Dollars, on my original Bank Statement it shows the Funds were transferred to -. The person that received this transfer was - - whom I do n't know or ever heard of. This is the transfer information th... |
Wells Fargo & Company Money transfers other transaction issues April 20, 2016 - - - - - 2015 we transfered - into the - from my wellsfargo account after we recently sold our house and made our moved to Florida. I proceeded to change my address to a close family friend until our tenant was ready to move out of the condo we had rented. - froze my account and asked me to come in the branch in - - and verify my information due to the change of address, which I provide my drivers license, social security card, birth certificate, power of attorney, title documents proving the sale of the house and an utility bill for the address where we where receivi... |
Wells Fargo & Company Money transfers other transaction issues April 11, 2016 - On -/-/2015 I initiated a wire transfer from my personal bank account at - in -, - to a business bank account at Wells Fargo Bank in - -, -. Not long after I initiated the wire transfer process, I received a telephone call from the Wells Fargo Fraud Unit informing me that I am probably the victim of fraud and that I should contact my bank ( - ) immediately to have the wire transfer stopped and/or recalled ; due to the 6-hour time difference I was not able to contact my bank until the following morning when they opened. The Wells Fargo Fraud Unit did not take any steps to... |