JPMorgan Chase Application, Originator, Mortgage Broker Complaints

Review and analysis of over 1,090 complaints against JPMorgan Chase

JPMorgan Chase consumers have reported over 1,090 official complaints related to Application, originator, mortgage broker. Out of the 1,090 consumer complaints against JPMorgan Chase, 24% were disputed by the consumer (i.e. the consumer was not happy with how JPMorgan Chase responded to their complaint) and 100% were processed in a timely manner. 13% of consumer complaints against JPMorgan Chase resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


JPMorgan Chase Mortgage application, originator, mortgage broker

December 11, 2015 - We currently have a conventional home loan with CHASE bank. My wife is a retired - - veteran with a - and I am also retired from the - -, we both get retirement pensions. So we applied for a VA home loan with my wife being the primary applicant thru CHASE to lower our payments. Both our credit ratings our over -. We owe $170000.00 on a house appraised at $280000.00. The application was completed -/-/2015 and the loan is still being processed ( over 90 days now ) we have submitted all information requested. We are being told that its still in underwriting. They keep requ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

December 3, 2015 - On -/-/15, we meet with Chases ' mortgage banker and broker and were told how we could refinance and what it would take to make it happen. We were assured due to the size of the loan - and our assets they could assist us in getting a refinance processed for our needs. My father is in an assisted living and has run out of money, therefore I need to assist in supporting him and by refinancing our current loan, this would be a great way to assist with his care. On -/-/15, we gave our approval to move forward with the refinancing and provided our credit card for application fees t...

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JPMorgan Chase Mortgage application, originator, mortgage broker

December 3, 2015 - I have requested assistance about this in the past. But now things havechanged. My brother bought the house owned by my mother. It wasfinanced for fair market value, @ $77000.00, at a local bank. We put life and -insurance on it. Chase Bank came along, re-apprised the house internallyfor $200000.00 dollars. This, based on my Inquiries with other banks andreal estate agents was totally incorrect. The result, he refinanced, lost theinsurance, became -, paid - in payments, is nowdeceased and the family will lose the house. If Chase had never overvalued the house back in @ 2005, my br...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 29, 2015 - FALSE STATEMENT BY -YOU REQUEST MORE INFORMATION ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 25, 2015 - In 2010 I filed chapter - debt relief and reaffirmed my first and second mortgage with J P Morgan Chase and have been making my payments as required ever since. My first mortgage payment history has been reported to the credit bureau as required but my second mortgage account ending in - has not. I recently applied to re-finance with - Mortgage, loan office - - in - - - and combine my first and second to save money, almost - per month, but because J P Morgan Chase has not and will not report payment history to credit bureau I can not meet underwriting guide lines to ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 23, 2015 - In - of 2015 I initially applied for a mortgage pre-qualification in the amount of $150000.00 through JPMorgan Chase. I was approved for the mortgage, but held off because of my upcoming marriage/pay increase. - 2015 my wife and I re-applied through JPMorgan Chase for $200000.00, but this time we were denied on all levels for a VA Home Loan. The mortgage officer assigned to us stated that the $150000.00 should have been denied as well and that the approval was a mistake. Both of the incidents have led to my wife and I losing hope on finding a house for our growing family. We are cu...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 22, 2015 - I have got a loan from Chase bank to buy a new home. My experience with them was an absolute nightmare. I am totally unhappy about my experience with - - ( Mortgage banker, NMLS ID - ), - - ( Mortgage Banker, NMLS - ), and the whole Chase bank. They are not good in communicating with their clients. They made too many mistakes throughout the approval process. They were not proactive enough in trying to resolve the issues and pushing to close on time. First, it took them so many days to prepare the docs for the underwriter. They were too late that if I had not paid the rush ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 16, 2015 - Client Number - - Issue refinance to a low rate. Current rate 5.6 % Blocked from refinancing my home. Last year sold and investment property and paid down - worth of debt. My credits score was at -. For the last year I have paid all bills on time. See my credit report. My credit score is at -. NO REASON. - said serious delinquency on bills paid in 2011. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 12, 2015 - Chase Bank will NOT allow us to ReFi our - condo mortgage, their underwriters use a " condo-hotel '' exclusion. There is NO " condo-hotel '' mentioned in either the developers plans on file with the county, nor in any of the individual - condo buildings! We now have a 5.875 % 30 yr. mtg with Chase Bank & have NEVER been behind on any pmt. Recently Chase contacted us and said there was a good chance that they could lower the mtg. rate to 5 % ( still not a - % rate but, better than we have now, ) & there would be NO closing costs pr other costs charged to us. We worked on all the necess...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 6, 2015 - To whom it may concern : My husband and I ( - - and - - ) are sending a written complaint regarding the bank JPMorgan Chase Bank located -, NJ for the following reasons : When we started with the process of our house loan a representative by the name of - - in -/-/2013 began to assist us. However, for some reason he stopped working at this bank and our entire process was delayed and we were informed that a new representative would be following up with us by the name of - -. However, - never followed up with our case and no one from the bank contacted us rega...

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JPMorgan Chase Mortgage application, originator, mortgage broker

November 5, 2015 - chase bank refused to do a refi - I ask them to transfer the appraisal to another bank - -said it was not their policy to do so - can they be forced to transfer? ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 27, 2015 - We have been going through the process of getting a mortgage through Chase and have suffered from incredibly poor service and the bank being unable to answer our questions in a timely manner. Our original loan officer seems to have been suspended and his boss is supposed to be handling our case, but he clearly does not have the time or the interest in our loan so we are left with the loan processor who is at a major disadvantage due to our loan officer 's royally screwing up our information that has been repeatedly sent to underwriting ( incorrectly ) and her own inability to keep straight wha...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 26, 2015 - My home insurance by agreement in my filed mortgage is to be held in escrow. Prior to leaving in -/-/- for vacation, I sent my invoice from my insurance company to Chase. This clearly stated the payee as being - - - - -. When I returned, I followed up and after being on the phone for about 20+/- minutes, I was asked to stay on the phone to help solve the problem with the insurance company and I told them that they could call me back when they had them on the phone. I had an appointment. No call back. After my appointment started the process over. The representative was rude...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 26, 2015 - I have - mortgages. -, - - and Chase. I was refinancing with - and incorporating - into the loan. It was approved and we were waiting for Chase to sign a subordination which they do not want to do. If they do't i will surely not be able to afford paying them. Chase was a equity line with a 10 yr draw interest only and 10 year repayment period which we just entered. If they dont approve the subordination, I will not be able to make their payment. The money I am saving from the refi with - and - was going to Chase. The payment with chase went from $300.00 to over $900....

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 24, 2015 - -On -/-/-, I contacted Chase to apply for a mortgage. I received a pre-qualification on -/-/- from - -. On -/-/- I contacted Chase 's - # to inform them I had my executed contract. After not being able to contact -, I spoke with the next banker at the - # to find out how to proceed with the application. I was told there was a dispute on my file and I would need to address this before proceeding. I immediately contacted - - regarding the dispute that I had filed in -. On -/-/- I received a letter from - -, addressed to the cre...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 19, 2015 - I have been trying to get a refinance with chase since -/-/-, and lost my job -/-/-, and file a Harp with them, and since all the paper work they ask for and they said I was not approved, all I want is for my interest rate to be reduce from 8.25 % .I only owe them $85000.00 and I talked to one customer service agent 2 or 3 weeks ago, I was told that my home was appraisal for $110000.00 when it gets to - they talk to me.I though this was a '' good faith '' loan, do they do all their customer this way.They foreclosure on me without informing me through a newspaper -/-/-, an...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 16, 2015 - Initially I had applied for jumbo loan and Chase issued me GFE. Later they changed my loan type to conventional but not issue me GFE until the closing table. Chase thinks they shared GFE with me but I never saw the GFE numbers till closing table. Per -/, Chase is required to issue GFE within three days of application. Else they can not charge any closing costs. But they charged bunch of closing cost items. Hence I need all closing costs refunded. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 11, 2015 - I was approached by Chase, which is my current mortgage company to refinance my mortgage loan. I was sent the paperwork to sign. The document package stated that it was time sensitive ; stating the signed Authorizations to Disclose Information documents should be return by -/-/- 2015 ; the stated expiration date being - - 2015. However, I had not received these document until - -. These were signed and shipped in the pre-paid envelope provided on Friday - -. Additionally, Chase required certificates of insurance for flood and property. When I spoke with the designated Mo...

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JPMorgan Chase Mortgage application, originator, mortgage broker

October 6, 2015 - This complaint is filed in addition to CFPB # - because Chase uses multiple account numbers. This is in regard to a Home Equity Line of Credit ( HELOC '' ) and is supported by a sworn affidavit based on firsthand personal knowledge. - has written several inquiries in the form of Qualified Written Requests ( QWRs ) to Chase ( JPMCB ) in an effort to ascertain information about the subject HELOC without success ( Attachment A ). Letters sent to Chase asking pertinent details were not answered in full as required by RESPA 12 USC 2605 -e. Evidence found in the public record and copies of c...

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JPMorgan Chase Mortgage application, originator, mortgage broker

September 28, 2015 - This complaint is in regard to a Home Equity Line of Credit - HELOC '' ) and is supported by a sworn affidavit based on firsthand personal knowledge. - has written several inquiries in the form of Qualified Written Requests ( QWRs ) to Chase ( JPMCB ) in an effort to ascertain information about the subject HELOC without success ( Attachment A ). Letters sent to Chase asking pertinent details were not answered in full as required by RESPA 12 USC 2605 -e. Evidence found in the public record and copies of certain documents received from Chase ( JPMCB ) in response to requests reveal that ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

September 25, 2015 - I 'm been trying to refinance my mortgage since -/-/- now that they got this Harp programI still ca n't refinance due to my second mortgage I fill bankruptcy -/-/- this mortgageGot discharge but I 'm still paying for - mortgage and - have a lien on property how can I get this lien off to get approve for refinance. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

September 25, 2015 - In process of obtaining a mortgage loan, there were errors on the credit report that was obtained. We filed for bankruptcy -/-/- and bankruptcy was discharged -/-/-. After the bankruptcy, the credit report was obtained. The first error ; was on the - mortgage stated ; foreclosure proceeding started -/-/- ; conventional real estate loan, including purchase money first. The second error was on the - mortgage, stating charged off ; - mortgage. Both were filed with the bankruptcy chapter -. The third error was a judgment that has a status that was NO SATISFIED, that was ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

September 16, 2015 - Chase bank took a loan application for a buyer on a contract written -/-/-.to purchase a home. The loan officer did not do his job by getting the correct and required documents and expediting the loan process in a acceptable time line. The loan was denied 9 weeks later after the letter of pre-approval was given for her purchase nearly 9 weeks earlier, stating her income to dept ratio was too high. Nothing changed in her financial scenario in the time she was waiting to obtain the loan. The buyer and her agent did not speak or understand - very well. The loan officer did not return call...

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JPMorgan Chase Mortgage application, originator, mortgage broker

September 11, 2015 - I am currently in a loan that was not really disclosed properly by my lender and now i have been trying to find someone anyone to help me get this loan change to a fixed 30yr and have impounds account attached. i have try loan modifications only to be told im current on house payment and have too much equity in my home.due to only my income i evem filed chapter - to pay off all my debts so i can continue to make my mortgage. i was told by a manager at chase due to the bk they ca n't help and ca n't put me in impound acct. my house was not included in the bk and i just need this loan to be t...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 16, 2015 - I attempted to get my house refinanced with Chase Bank. After speaking with - - NMLS ID -, he informed me everything looked great! My credit was excellent, my income and assets were great! After initially telling me the loan was approved, Chase quickly realized it was n't in their best interest to approve the loan, because the interest rate would have declined almost - points. - was very reluctant to do any email communications, instead he wanted to discuss the issue over the phone. I own - businesses which are - 's, which basically flows all income through my personal inc...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 15, 2015 - My name is - -. - and I live at- - - -, -, CA -. I have not received an answer from the Chase bank as to why they paid - to anyone in my name. Since 2007, I have asked for this information and to date the ChaseHomeMortgage dept. has not rendered same to me. Please advise. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 13, 2015 - I am in the process of buying a new home. I had a foreclosure several years ago. My lender has requested a satisfaction letter from Chase Mortgage.I called them on - - and requested the document and was told it would take between 5 and 15 business days to get the letter. As of today ( - ), I can not get that letter I need and now I ca n't get anyone to call me back. I already lost one house and had to eat the inspection fee and the appraisal fee because of this missing letter. I have a new house under contract and need them to provide the letter immediately. I am at their mercy right ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 7, 2015 - I received an offer from Chase Bank to refinance my existing loan with them for no closing cost. I submitted all the necessary paperwork as requested by Chase. I received a letter dated -/-/2015 stating that they closed the loan application because they did not receive the additional information they requested. The loan officer failed to communicate with me on the steps to take for any additional information needed. I spoke to the loan officer on the phone on Monday, - -, 2015. He stated that he could reopen the loan but there would be closing cost involved. This is not fair becaus...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 7, 2015 - Back in 2009, Chase Bank failed to correctly instruct me on how a reaffirmation agreement was to be filed. This has lead to my continued on-time payments to Chase not being reported to the credit bureau thus making me an unlikely candidate to refinance with them to receive a lower mortgage rate. I have been diligently working trying to resolve the Non-Reporting issue with Chase. Unfortunately Chase did not inform me back in 2009 how I was to correctly proceed with asking for a re-affirmation agreement. Thus, Chase is not able to ever report my payment history to the credit bureau. I have spoke...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 7, 2015 - We experienced extreme difficulty in buying a home. Over the course of 2 years we talked to - different lenders who gave us - different answers and variations on those answers. Real estate agents were no help at all other than than pushing us to get preapproved without explaining the process or why. Some agents refuse to show property unless you are preapproved. - lenders asked for application fees even when we did not have a specific property in mind. No one wants to explain why and how it is so difficult and even after digging around on the Internet there were always more and specif...

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JPMorgan Chase Mortgage application, originator, mortgage broker

July 6, 2015 - Chase Bank has put on my credit report that I had a foreclosure on a property I owned in Florida. This loan was a short sale loan. The loan was a negative am loan under- and Chase Aprroved the short sale. I need them to update my credit report to reflect late pay and paid as agreed, short sale specifically on the experian, it states -. I am applying for a mortgage and all of the copanies are stating that I have a Foreclosure with Chase because of the -. The other - are correct. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 30, 2015 - I SHORT SALE MY HOUSE IN - OF 2010, WITH CHASE MORGAN -.YET THEY ARE STILL REPORTING ON MY CREDIT REPORT - OPEN LOANS WITH INTREST REOCURRING EVERY MONTH AND THEY SAIDTHE LOAN HAS BEEN CLOSED ON THERE END BUT THE CREDIT REPORTING COMPANIES CONTINUES TO REPORT IT. HELP ME PLEASE ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 23, 2015 - I HAVE A LOAN WITH AN UN KNOW LENDER AND CHASE BANK IS SERVICING THE LOAN, I WOULD LIKE TO KEEP MY HOME THAT IS CURRENTLY IN FORECLOSURE WITH A E-PECTED SALE DATE OF -/-/2015 , IAM REQUESTING HELP IN ORDER TO GET CHASE OR WHO EVER IS HOLDING THIS LOAN TO ALLOW ME TO MODIFY THE LOAN TO A MORE AFFORDABLE PAYMENT...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 23, 2015 - I applied for a conforming, 30 year fixed mortgage from Chase. I am a partner in a 400 person firm, have been employed without a break for over 30 years, have a hefty bank account, putting 66% down on the house, have - the loan amount still in the bank after close. - Chase tells me the debt service threshold is exceeded, then it's my company's acquisition that's the problem, then my - income, and after 60 days of going back and forth, asking me for the same info over and over, Chase changes the term of my loan, making up exceptions Based on the above, and making excuses on info they...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 23, 2015 - This is to complain a business practice for the mortgage lender of JP Morgan Chase Bank at - GA -. The agents are - (NMLS ID -) and his managers.On -/-/-, I filed a mortgage loan application to the JP Morgan Chase Bank for purchasing a condominium at the Art of Foundry, a well-known large complex located in -, with expected closing date of -/-/-. I got the loan approved by Chase with interest rate quote of 3.375% for 15 years at zero loan discount point.On -/-/-, I inquired - again to make sure all the paper work is ready for closing. - confirmed the final ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 22, 2015 - Chase mistakenly pulled my credit 3 times during the application process. Chase duplicatively pulled my credit on - -, - - and - -. The rational they have explained is 1 ) they pulled a hard credit pull twice over two days due to lack of coordination 2 ) they then needed to pull again as they mistakenly thought our joint application was for a married couple, it is not. They have acknowledged these errors. I have notified them of my intent to file a formal complaint. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 21, 2015 - I currently have my mortgage with Chase. I divorced back in 2011 and applied for an assumption to remove my ex wifes name. It was part of the divorce decree and my ex executed a quitclaim on said property. Chase denied my recent application for assumption citing that the modification had a - year clause before any changes could be made to my exisiting loan. Upon reviewing the loan modification, which I have attached, I do not see where I had agreed or was aware of any such restriction. By order of the court/divorce decree in 2011, I called Chase and advised of my situation and looking for t...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 20, 2015 - The Bankruptcy Judge stated that my house issue needed to be handled in my county 's superior court. In -/-/-, I dismissed my Chapter - case where the only debt in question was my home. The Bankruptcy Judge refunded the leftover of the alleged mortgage payments that I paid to the Bankruptcy Trustee back to me once - was paid. The Bankruptcy Judge did not allow - cent to be paid to Chase because Chase did not prove ownership of the alleged mortgage. - got money because - proved ownership of my car. In - - Court, I lost part of my Quiet Title litigation because I had a ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 18, 2015 - Buyers applied for a mortgage more than 60 days ago. The ChaChase Bank has approved this borrower, however, they are hholding loan in underwriting because the borrower has a- with - and he is taking - because he isover - years old. - has been asked to document the eexact amount of distribution monthly, which they ca n't do-so the tax tables have been provided, and they have explainedreturns on investment accounts are variable ... yet haveprovided a letter and tax tables ... The income e is less than $ -permonth and does not impact the borrowers ability to qualifyfor loan. Thi...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 17, 2015 - JP Morgan Chase Bank rejected refinance of current Predatory JP Morgan Chase Bank Loan citing Mortgage payments were made in cash and thus in violation of Chase policy. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 16, 2015 - A denial letter sent to me stating these reasons. - serious delinquency, and derogatory public record or collection filed. - number of accounts with delinquency. - length of time since derogatory record or collection is too short. - length of time accounts have been established - limited credit experience. these reasons were all fraudulent!! the whole letter in my opinion was fraud. Chase bank does not make money on home loans less than $50000.00 dollars. my fico score was - ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 13, 2015 - I called Chase on - - to follow up on the QWR I had sent on or about - -, 2015 concerning account # - which was noted on original paperwork in my files for a HELOC. I spoke to - - ( - ) who could not answer the inquiry about my letter of -/-/2015 regarding acct # -. She transferred me to Customer Care where I was connected to - -. - - looked up the - number and said she did not show it as a valid number in her system. She asked what the letter was about and I said it was a RESPA request and asked for the name of the Trust, where the Note was and ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 10, 2015 - I never gave authorization for an adjustable rate mortgage. Never even signed any documentation for it. My loan provider, which is now -, confirmed that I have an A.R.M. I was told by an - agent, that i may have been a victim of predatory lending and that if i did not sign any documentation for an A.R.M., than documents could have been falsified. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 10, 2015 - I started calling Chase Bank on -/-/-, to retrieve a copy of my -/-/- Mortgage Interest Statement. I have been given the run around and as of today nothing has been done. I have n't received any call back which I have called - times now. Each time I call, I get someone new with total different information. I fax a letter to the - - - on -/-/-, regarding my compliant with his executive office and bad customer service I have experience with a month now. I was mailed the incorrect documentation after faxing a prior year of the same statement. I called on today and was t...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 8, 2015 - I applied for a mortgage with Chase. I was asked to pay $470.00 to lock in a rate on - -. I was told this fee would be refunded if Chase did not approve my mortgage at the rate agreed. Days before closing Chase informed me it would charge points for the agreed term. It was also clear that I was not approved and their ability to close on time was not assured. I went with another lender and asked for my money back and they have refused. - - misrepresented the fee and that it was refundable if I was not approved. By charging points and delaying processing, potentially making me miss...

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JPMorgan Chase Mortgage application, originator, mortgage broker

June 8, 2015 - I contacted -, Mortgage Banker, NMLS ID : - about a mortgage. He did not respond to my call for more than - hours. I called another Chase mortgage broker, - -, Chase, Mortgage Banker and he replied within an hour. The issue was, I needed to close within - days. - emailed me back, that he could not take an application from me because it would take at least - days to close. I emailed him back and explained I could n't use Chase because of this closing time, and told him I appreciated his time that I was going to go with -. A day later - - called me and I told him...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 27, 2015 - In - my ex-fiance and I were purchasing a new home where Chase was the preferred lender that worked with the building 's sales team. During the underwriting process the onsite Chase representative asked us to provide a fraudulent lease contract for a home that I owned which we planned to lease upon moving. He said we could just get a friend to sign a lease so that underwriting would n't have to worry about that on my credit. We told him that we both have security clearances and would feel comfortable doing so, then asked to speak to the regional VP for chase to resolve the matter. The follo...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 26, 2015 - On -/-/2015 - - ( -- ) - -. This is a HARP loan refinancing reservation number -. All the paper work has been completed ( see attached ). After 45 days I got a letter saying the loan had been declined because : Ineligible Subordinate Financing. I called - - - they have no problem in signing a subordinate Agreement. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 22, 2015 - Two years ago I was charged with a fee of about $400 for a HARP mortgage . The loan request was not processed by Chase Bank. I requested return of the fee without Chase response. I understand that HARP loans do not require a fee. I want fee returned. - address - Indiana. - Phone - Chase Bank Branch located at - - Indiana ,...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 20, 2015 - In between - and - of -/-/- when JP Morgan Chase took over Washington Mutual mortgage and they - use the practice of fraudulent means. We have been fighting now for over - years just to be heard. Here is list of things I found out in my case but because of lack of income we were force at times to accept whatever help was available. Now since -/-/- back dating of assignments are being recorded therefore A clouded title has been created and now we are being forced into a foreclosure of our property through illegal means by the members of - super banks evidence of movemen...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 19, 2015 - I have been representing a homeowner trying to do a short sale with CHASE bank and has an FHA loan associated with the short sale. Chase has this short sale set up to work out through a website called -. I have been messaging the negotiator, the account manager, thier supervisors and everyone else that is associated with the file. After several weeks of being ignored, I have made several attempts to call into the Short Sale dept and ask for someone to respond to my requests as far as if our short sale package was sent to the investor for approval. Not - person will or has responded to my...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 19, 2015 - In - of 2008 when JP Morgan Chase took over Washington Mutual mortgage and they both use the practice of fraudulent means. We have been fighting now for over - years just to be heard. Here is list of things I found out in my case but because of lack of income we were force at times to accept whatever help was available. A clouded title has been created and now we are being forced into a foreclosure of our property through illegal means by the members of - super banks evidence of movement and missing assignments etc. Banks committing fraud upon the courts by stating they are the Holder...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 14, 2015 - I have a HELOC with Chase in which the repayment period begins in - 2015 ( from interest only to amortizing ). Chase sent notices a year prior to maturity which is appreciated. My payment will more than double. I have attempted to be pro-active and have tried to refinance my HELOC. Since the value of my house is approximately the same as the balances of my - and HELOC, Chase and other lenders can not assist. My credit score and DTI are very strong. Chase offers mods but only if there 's a financial hardship and it will adversely affect my credit score. I would like to refinance both my -...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 11, 2015 - *Existing Chase mortgage with spouse. Upon divorce I was awarded property and need to settle mortgage loan*Never 30 days past due on mortgage payments*Mortgage has been open since - -Mortgage payments have been consistently paid from my income, never 30 days late*Court order requires me to relieve ex-spouse of the mortgage - -, - provided Chase on my entire financial circumstance, showed them that there payments would still be consistently on time based on my income and expenses*Balance on my mortgage is $86000.00, Value of property in my community is $81000.00 based on divo...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 7, 2015 - chase - i do n't remember ever having this card, I have a - card and use it all the time but I do n't have a clue what this is. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

May 7, 2015 - I have a home loan with chase bank that I had on auto payments. I was un aware that chase bank sold My loan. And I was not aware of the change and was not notified chase sent the payment to - - - for awhile then they sent the payment back to me and I sent it to them and that is way it was late. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

April 30, 2015 - In -, 2014, I contacted CHASE Mortgage and proceeded to apply to have my mortgage interest reduced from 8 % to 2-3 %. This was on my - mortgage. Over the next 4 months, I submitted information for their underwriter on - separate occasions. My responses were often to repeat requests that were already submitted. They were sent registered mail. This continued for 4 months. Finally, in -, I informed them that I wanted a written decision from their underwriter in - business days. This was never honored. It is just ridiculous that I had to submit the same items and received no service...

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JPMorgan Chase Mortgage application, originator, mortgage broker

April 29, 2015 - Subject : HUD/HOUSING ISSUESHousing Loan Complaint by : - - - - - - -. - - Minnesota, - phone : - -Home phone : - -Co-signer- - -, Mn -, MN -~Indicates Companies of joint complaints below. Please excluded from complaint. Fannie Mae/HOMEPATH loan -/-/2012. Fannie Mae - # - -. Address : - - - -. - -, MN -~Real estate agent, - - - - - - - - MN --. / -, -~Inspection done by : - - - - MN - - Home Inspections -- / - ( chosen by real estate ag...

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JPMorgan Chase Mortgage application, originator, mortgage broker

April 28, 2015 - I am a realtor in the State of Washington. I represent a buyer who had an offer accepted on a short sale in -, 2014 with Chase Bank. We do not have short sale approval. In - we had an a BPO and appraisal and were told Chase would not counter and we were going to approval. To date we have not yet been approved. We are concerned Chase is stringing us along until prices increase and then will charge a high price. Other short sales in the building have closed already. We are worried this is deceptive business practices. ...

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JPMorgan Chase Mortgage application, originator, mortgage broker

April 23, 2015 - We met with a mortgage lender to find out how much it would cost to close on a new home. We were told that the normal closing costs were $1300.00, but because we were premier clients, it would only be about $600.00. To start the application, the banker withdrew $480.00 from my checking account but told me it would be part of the closing costs. On Friday afternoon, - -, 2015, I contacted the lender to see if he had a closing statement ready for our - -, 2015 closing. It was at that time I found that the bank was charging me an additional $630.00. I immediately began making t...

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