JPMorgan Chase Mortgage Complaint

JPMorgan Chase Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker California

I started calling Chase Bank on -/-/-, to retrieve a copy of my -/-/- Mortgage Interest Statement. I have been given the run around and as of today nothing has been done. I have n't received any call back which I have called - times now. Each time I call, I get someone new with total different information. I fax a letter to the - - - on -/-/-, regarding my compliant with his executive office and bad customer service I have experience with a month now. I was mailed the incorrect documentation after faxing a prior year of the same statement. I called on today and was told to call - which I did and they could not help me at all. I was then referred to CFPB to file a complaint against Chase Bank. I advised Chase rep that I needed this statement for auditing purpose and its imperative that I have it. I was given an extension and it 's now running out and I still have yet to retrieve this document from Chase. My issue is trying to get a Mortgage Interest Statement for -/-/-.