Fifth Third Bank Application, Originator, Mortgage Broker Complaints

Review and analysis of over 122 complaints against Fifth Third Bank

Fifth Third Bank consumers have reported over 122 official complaints related to Application, originator, mortgage broker. Out of the 122 consumer complaints against Fifth Third Bank, 27% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 99% were processed in a timely manner. 9% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.

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New Application, Originator, Mortgage Broker Consumer Complaints


Fifth Third Bank Mortgage application, originator, mortgage broker

December 15, 2015 - I have a loan for a lot in - Florida with 53 bank for many years. this lot actually belongs to my sister and her family who is making the monthly payment through me.she could n't get a loan back then so I got a loan for them so they can have a small investment before economy down turn. We have been making a payment every month right at due date on the clock all these years. in the past before loan becomes mature I was being contacted and they would renew the loan with no issues. This time I was not contacted prior to loan become mature on -/-/-. Then I 've got a call demanding the loan...

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Fifth Third Bank Mortgage application, originator, mortgage broker

November 30, 2015 - this is on case Case number : - disputed and sent several documents justifying my case and I should be refunded my deposits due to 5th 3rd bank lack of ability in underwriting a file. Thank you- - ...

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Fifth Third Bank Mortgage application, originator, mortgage broker

November 6, 2015 - I have a mortgage loan with Fifth Third Bank, unfortunately because of the economy I failed my mortgage payments on -, my house has a sale date on -/-/-, obviously I do not want to lose my home, I have a family, it is my heritage for me and my family. I am trying to make a loan modification, but there is a person, - -, who works in Fifth Third Bank, she is the point of contact, the only person who can I talk to to get status of my loan modification, but she is very unprofessional, from the begin she told me that she will not review the work out package because I had three yea...

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Fifth Third Bank Mortgage application, originator, mortgage broker

October 21, 2015 - we purchased a home -/-/- and was told by 5th3rd Bank officer, once we secured our loan, to let our other home go in to short sale. He said this wont hurt your credit because they are offering federal forgiveness, and it will be fine. Being this came from the bank, we felt pretty good about it and did just that. Now, -/-/- we are trying to get a equity line from our current home and 5th3rd stated we do n't qualify because of our credit and due to the short sale. After going round and round with them, their final result was, we cant help you out right now, try back in a couple years. ...

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Fifth Third Bank Mortgage application, originator, mortgage broker

October 8, 2015 - I started a mortgage process with the Fifth third bank to buy a house in SHORT SALE. This lender received all my documentation, give me the preaproval letter, good faith estimate, and ordered the home appraisal, charging my credit card. BIG MISTAKE!!!!. it was a short sale.The formal process can not start until the receiving of the approval letter from the seller 's mortgage Bank. - meanwhile the loan should be in a pending status. The ordered appraisal was done 30 days before receiving the approval letter. at this time was expired. So, it was supposed to be redone. When they realize their mis...

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Fifth Third Bank Mortgage application, originator, mortgage broker

July 13, 2015 - I have a construction loan through -. The -/-/- ( -/-/- ) I began the process of converting it into a 30 year mortgage with 5/3 Bank. I was given a rate of 3.875 and closing costs of $2000.00. I was told on -/-/- that because we had financed the home ourselves and not purchased it from someone or from a contractor that the loan would not be considered a new purchase '' but would be considered a refinance ''. I got very concerned and sent an email out to the lady that had been handling the loan thus far, - - of 5/3 Bank and asked her to let me know if this would affe...

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Fifth Third Bank Mortgage application, originator, mortgage broker

June 5, 2015 - My wife and I believe we were denied an equity loan based on our age. Here is the story. We bought a house in - Michigan in - of 2013 that had been foreclosed on by the -. We paid the appraisal price of $69000.00 for the house and financed $55000.00 with -. We put over $30000.00 into the house completely remolding kitchen and bath ; replacing all cast galvanized water pipes with - ; upgrading electrical ; new double steel insulted garage door ; installed covered patio ; restored outside sprinkler system ; new hot water tank ; all rooms were painted and the hard wood floors...

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Fifth Third Bank Mortgage application, originator, mortgage broker

May 22, 2015 - In assuming a VA mortgage with Fifth Third Bank, they allowed the escrow company to send financial statements including, Name, DOB, SS #, Credit Card information andmortgage information in an unsecured and unencrypted email to the seller. This wasfor both my wife and myself. Escrow Company:- - - - -, KS -- Closer : - - - ( - ) - Ext. - ...

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Fifth Third Bank Mortgage application, originator, mortgage broker

May 22, 2015 - I live in - I recently applied for a refinance loan with 53 Bank to combine my mortgage and equity loan together for a lower interest rate. I have had my mortgage and equity loans with 53 Bank for over - years. 53 Bank recently ( -/-/2015 ) did an appraisal of my home with a company - - located in -. The appraisal valued my home at $60000.00. The appraisal appeared to be based on foreclosed properties and/or condo properties. At one time 53.com appraised my property at $140000.00, a couple of years ago at $120000.00. My complaint is that I feel that 53 Bank uses improper...

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Fifth Third Bank Mortgage application, originator, mortgage broker

April 29, 2015 - I originally submitted a FHA loan application on - 2015 for a mortgage, submitted all paperwork and paid fees including an inspection I was told when the application was in the underwriting process the house I was buying was a flip and FHA would not accept a property that was flip unless it had more than - days I lost the property and the money the bank did n't tell me that requirement until it was about to close. Then I found another property submitted and application they told me it would be faster and while in the underwriting they told me I had to do an addendum to my tax return I di...

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Fifth Third Bank Mortgage application, originator, mortgage broker

March 22, 2015 - I utilized your agency to file a complaint against Fifth Third Bank. ( case # - ). This problem my dealings with a home loan through this bank. I finally resolved the issue by going to another bank ( - Bank ). to take over the original loan. I am a veteran so recently I have been exploring the possibility of utilizing my - ). I started this process thru - -. According to the - - representative, - -, ( ph # ( - ) - ) with whom I am making this loan application, stated that until recent date the credit report from Fifth Third bank did not contain any negative inf...

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