Fifth Third Bank Mortgage Complaint

Fifth Third Bank Mortgage department,

Home equity loan or line of credit Application, originator, mortgage broker Michigan

My wife and I believe we were denied an equity loan based on our age. Here is the story. We bought a house in - Michigan in - of 2013 that had been foreclosed on by the -. We paid the appraisal price of $69000.00 for the house and financed $55000.00 with -. We put over $30000.00 into the house completely remolding kitchen and bath ; replacing all cast galvanized water pipes with - ; upgrading electrical ; new double steel insulted garage door ; installed covered patio ; restored outside sprinkler system ; new hot water tank ; all rooms were painted and the hard wood floors through the house were professionally refinished. Our house is now - of the nicest in our subdivision and with a lot size of - acre has the biggest yard. Comparable houses in our neighborhood which there are - listed - for $110000.00 and the other for $110000.00 neither have updated bath or kitchen. All to say our house would clearly appraise and sell for well over $120000.00. We recently decide to get a home equity loan with 5/3 Bank. After - or more weeks of just - more document after another we


the improvements we had made to the house. After calling several time the loan officer said the appraisal came in at - therefor we could n't get an equity loan. The loan officer said yes it was a full appraisal. This was not true and i informed her that i was there when a guy came by and took some out side pictures. I ask him if he was coming in and he said no he was paid $25.00 to take picture and that was all. 5/3 has refused to preform an appraisal even though they had promised to preform -. We believe it is 5/3 way of discriminating based on age.