Review and analysis of over 31 complaints against PrimeLending, A PlainsCapital Company
PrimeLending, A PlainsCapital Company consumers have reported over 31 official complaints related to Application, originator, mortgage broker. Out of the 31 consumer complaints against PrimeLending, A PlainsCapital Company, 19% were disputed by the consumer (i.e. the consumer was not happy with how PrimeLending, A PlainsCapital Company responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against PrimeLending, A PlainsCapital Company resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker February 3, 2017 - In shopping for a mortgage on our first home purchase, we were contacted by - -, a loan originator with Prime Lending in late -, 2016. - - offered us 2.625 % interest rate on a - ARM, - % down with a principal of $ -. We were also offered $2000.00 off our closing costs as part of the Homes for Heroes program, which offers discounts to - like myself. We locked in with this rate of 2.625 % on a - ARM on -2016. We signed to the following loan costs on -2016 : ORIGINATION CHARGES $1700.00 LOAN ORIGINATION FEE $560.00 PROCESSING FEE $590.00 TA- SERVICE F... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker June 15, 2016 - We have done exactly as our loan officer requested to ensure the loan on our first home purchase was processed as this was his area of expertise. From the begining there had been several inconsistencies- in the beginning he advised us to take out other lines of credit, thank goodness we followed our instincts and delayed this tasks because the next week we were being advised our debt income ratio is too high. Each time we completed - task another issue arises. If we would have been advised each time that there was still other pending issues things such as getting married before our schedule... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker May 3, 2016 - Prime Lending in - Tx uses deceptive lending practices while over promising and never delivering. The company had our loan for almost three months before it became clear they were not capable of closing our loan. Originally Prime Lending was selected because they assured us they could close our loan without selling additional property. The Branch manger kept insisting he could close our loan if we could just hold on a little longer and would stop communicating with us for days on end. When another lender told us they could complete our loan and help us close on our house we requested our fi... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker March 3, 2016 - I was working with a mortgage loan officer and he kept promising me the moon and stars only to come back later and tell me that he could n't deliver. He then kept sending me documents with certain amounts that I would be responsible for at closing only to turn around and tell me in an email that I would be expected to bring an extra $2000.00 to closing and when I sent him a copy of the document that he had me to sign, he acted like he did n't know what it was. Then when I had finally had enough of the back and forth from him and his empty promises, I went to a different lender and because th... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker February 15, 2016 - - -, of Prime Lending Mortgage, was a lender I was speaking with about possibly buying a home in -, 2015. She disclosed to a real estate broker who I fired that I was buying a home - permission I did not give her - this real estate broker was her friend and her name is - - -and - - threatened to sue me if I used another broker even though she violated our real estate contract. - - violated confidentiality. Both - - and - admit in email they exchanged private ifno about me. - - -, -. ... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker August 25, 2015 - My husband and I were directed to Prime Lending located in - -, Florida via - - -. We were pre-approved for our new construction home for approximately $490000.00 by - -. We signed our contract, obtained all documentation that she requested and again were told that everything was on track for a late -/-/- closing. A stipulation win prime lending was that we were required to sell our home. We placed our home on the market and accepted an offer within one day. We pushed closing out approximately two months and finally closed on our home -/-/-. One thing that we m... |
PrimeLending, A PlainsCapital Company Mortgage application, originator, mortgage broker June 29, 2015 - My loan was approved ... |