Review and analysis of over 14 complaints against Pinnacle Recovery, Inc.
Pinnacle Recovery, Inc. consumers have reported over 14 official complaints related to Communication tactics. Out of the 14 consumer complaints against Pinnacle Recovery, Inc., 29% were disputed by the consumer (i.e. the consumer was not happy with how Pinnacle Recovery, Inc. responded to their complaint) and 100% were processed in a timely manner. 7% of consumer complaints against Pinnacle Recovery, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Pinnacle Recovery, Inc. Debt collection communication tactics frequent or repeated calls September 29, 2016 - Pinnacle Recovery, a collection agency called my place of business and left a detailed message regarding my debt. When I returned the call and complained that it was a violation of federal law to call one 's place of business, the gentleman denied it. I then asked for their business ' address so I could submit a complaint about them and he refused to give me the business ' address. He then said he would only provide the address if I paid the debt. I refused to pay the debt and that is where we currently stand.... |
Pinnacle Recovery, Inc. Debt collection communication tactics frequent or repeated calls September 28, 2015 - I have paid my account in full ( less than 30 days since receiving notice ), and I am still receiving multiple calls per day. Today I received a call from Pinnacle debt collection and told the person that I wanted to speak with the representative of the company that holds my maintenance dues in order to sort out why they are saying I owe more money than was paid. He refused to hang up and blocked my line from being used for outgoing calls. I would hang up and wait 30 seconds and pick up the line to call out and he was still there. This happened for over 20 minutes and I found it extremely unco... |