Resources for resolving common issues with Pinnacle Recovery, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Pinnacle Recovery, Inc. and work to get a response. After your complaint is forwarded, Pinnacle Recovery, Inc. has 15 days to respond to you and the CFPB. Pinnacle Recovery, Inc. is expected to close all but the most complicated complaints within 60 days.
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Pinnacle Recovery, Inc. Debt collection communication tactics frequent or repeated calls September 29, 2016 - Pinnacle Recovery, a collection agency called my place of business and left a detailed message regarding my debt. When I returned the call and complained that it was a violation of federal law to call one 's place of business, the gentleman denied it. I then asked for their business ' address so I could submit a complaint about them and he refused to give me the business ' address. He then said he would only provide the address if I paid the debt. I refused to pay the debt and that is where we currently stand.... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 26, 2016 - I terminated my membership with - - -. It refused to end the membership, claimed I still owed fees, and referred the alleged debt to Pinnacle Recovery, a debt collection agency, which has been harassing me for 2 months.... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine August 23, 2016 - I have been receiving multiple phone calls every week for the past few months for a different individual that I have told multiple representatives from the debt collection company that I am not the person that owes the debt and they have the wrong number.... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid June 2, 2016 - I own a fully paid for timeshare unit at - - - in - - -. I was late paying the annual maintenance fee for 2016 ( the last day for payment was -/-/2016 ). The account was assigned to Pinnacle Recovery for collection. I paid the timeshare management company ( original creditor ) the 2016 maintenance fee plus interest and the original creditor 's late fee in - 2016 directly by check. The check was cashed. Pinnacle Recovery is continuing to call and send me letters for an additional $ - dollars ( which appears to be their service fee above and beyond the original debt... |
Pinnacle Recovery, Inc. Debt collection disclosure verification of debt right to dispute notice not received November 25, 2015 - A past due balance with my vacation company was submitted to Pinnacle Recovery after 30+ days of non-payment. I never received any written notice of what was owed and I was never given the opportunity to dispute their claim. The individual assigned to my case '' was not helpful. I tried to work with a supervisor and was rebuffed. They will not verify the actual amount owed and will only take care of business over the phone. I am attempting to pay the debt in installments, but they will not allow that. ... |
Pinnacle Recovery, Inc. Debt collection false statements or representation impersonated an attorney or official November 19, 2015 - They have people who have tried to act like they were someone else and not who they profess to be. People are very rude and not very ethical when they are talking to you ... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 26, 2015 - Pinnacle debt collection company tried to collect our quarterly maintenance fee of $370.00 ( for - quarters ) and we were willing to pay the past due but they said there is an additional fee of $120.00 for collecting service which we can not agree with. ... |
Pinnacle Recovery, Inc. Debt collection communication tactics frequent or repeated calls September 28, 2015 - I have paid my account in full ( less than 30 days since receiving notice ), and I am still receiving multiple calls per day. Today I received a call from Pinnacle debt collection and told the person that I wanted to speak with the representative of the company that holds my maintenance dues in order to sort out why they are saying I owe more money than was paid. He refused to hang up and blocked my line from being used for outgoing calls. I would hang up and wait 30 seconds and pick up the line to call out and he was still there. This happened for over 20 minutes and I found it extremely unco... |
Pinnacle Recovery, Inc. Debt collection improper contact or sharing of info contacted me after i asked not to June 9, 2015 - PInnacle contacted in me in - 2014 in regards to maintence fees with - -. I have been in dispute with - since - 2014. I sent Pinnacle a cease and desist notification to alert them they are pursuing a disputed account. I received another notice by Pinnacle in - and responded in -. I have always responded within the 30 day timeframe that was specified. Now we are in - and I have yet another notice of collection for the same disputed account! - is ignoring my dispute and PInnacle is ignoring my cease of communications! ... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid April 16, 2015 - I was behind on my timeshare maintenance dues payments. I owed about $1200.00 and I paid the past due amount plus the next months payment in full on Friday -/-/2015 on my original creditors website and they accepted as payment in full. The following Monday -/-/2015 I got a call from Pinnacle Recovery Inc. and talked to someone names -. She said I owed about $1500.00 for the account dues that had been handed over to them. I had not heard from Pinnacle prior to this ever and had already paid my original creditor in full. I explained to her that I had already made payment in fu... |
Pinnacle Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt resulted from identity theft April 5, 2015 - Pinnacle Recovery Inc. of - - -, -, CA -, keeps sending me and my wife fraudulent notices of a debt that they ( Pinnacle Recovery ) are attempting to collect on behalf of - - -. This mail fraud, identity theft and debt collection has escalated to the extent that a representative called our - - country landline home phone trying to make arrangements to collect a debt of $1100.00 ( USD ) via Credit Card payment. My Wife and I have never transacted any business with - - - We would very much like this harassment and fraudulent practice to cease and desist. ... |
Pinnacle Recovery, Inc. Debt collection false statements or representation attempted to collect wrong amount March 20, 2015 - an amount on my credit report which is not in my name nor have I had a history with this company ... |