Review and analysis of over 16 complaints against Mercedes-Benz Financial Services
Mercedes-Benz Financial Services consumers have reported over 16 official complaints related to Taking out the loan or lease. Out of the 16 consumer complaints against Mercedes-Benz Financial Services, 31% were disputed by the consumer (i.e. the consumer was not happy with how Mercedes-Benz Financial Services responded to their complaint) and 94% were processed in a timely manner. 13% of consumer complaints against Mercedes-Benz Financial Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
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Mercedes-Benz Financial Services Consumer loan taking out the loan or lease September 30, 2015 - We made an additional principal payment of $5000.00 earlier this year to Mercedes Benz Financial Services. This was made beyond our monthly payment - which is set up as a monthly autopay. MBFS improperly processed this $5000.00 payment as an advance payment. Furthermore, they turned off our autopay. We never authorized them to turn off our autopay, and we made our principal payment in good faith as just that. We had not noticed that they turned off the autopay, but when we did, we asked them to make the necessary adjustment in a manner that would not impair us, and in a way that the intere... |
Mercedes-Benz Financial Services Consumer loan taking out the loan or lease September 29, 2015 - To whom it may concern. Here is the story and documentation of my Mercedes. I have a c300 - Mercedes that was bought around -/-/15. The car is under my mothers name - -, but all dealing with Mercedes have been with me. I am authorized through Mercedes to talk on my mother 's behalf. My - lives in - - however the car is registered here at my house. When I purchased my I phone 6 plus around - - I have had nothing but problems with the Bluetooth in the car. I will be on a call then suddenly the call stops for about 15 seconds and then reconnects. I have taken the car... |
Mercedes-Benz Financial Services Consumer loan taking out the loan or lease June 18, 2015 - During my duties as a Vice President of -, -, a construction company on - -, - of my duties was to perform company vehicles purchase. I quit to my duties on -, - on -, 2014 and leave to work for another company on the state of Florida. In many occasions I requested to Mercedes Benz Financial to release my name from that account due to those purchase were perform as a company representation. Even the name on the account is the corporation but they keep saying that I will be responsible even if I transfer the account to another person on the corporation or that I can sell... |
Mercedes-Benz Financial Services Consumer loan taking out the loan or lease June 10, 2015 - - Vehicle Purchased from - - - - - - - Not detailed & Required Accessories not issued. Console needs repair.Note- Vehicle States Intermittently Vehicle Not in Park, Vehicle May Rollaway '' - Vehicle was taken to Mercedes Benz - for Detail Service and Given Required Accessories. Refund Check was still not available as previously stated by - -. - Given Mercedes Benz Financial Contact Information-/-/2015- Vehicle taken to Mercedes Benz - - Indicator Light on for Tire Service - Sent text to - -, - It 's -. I will be in town this week. ... |