Review and analysis of over 53 complaints against Consumer Portfolio Services
Consumer Portfolio Services consumers have reported over 53 official complaints related to Problems when you are unable to pay. Out of the 53 consumer complaints against Consumer Portfolio Services, 32% were disputed by the consumer (i.e. the consumer was not happy with how Consumer Portfolio Services responded to their complaint) and 98% were processed in a timely manner. 6% of consumer complaints against Consumer Portfolio Services resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Consumer Portfolio Services Consumer Loan problems when you are unable to pay May 24, 2016 - I received a loan from consumer portfolio services in - of -, in - I contacted them to advise them I would be a week late on my payment. At that time I was told my car would be repoed and I could not be late. The representative told me my due date would have to change. I told them I did not want my due date change, they changed it anyway. I requested for them to change my due date back to the original date when I saw on my next statement. They told me I was not able to request another due date change. I told them I never requested the date to be changed to begin with. They were no hel... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay April 19, 2016 - I have a car loan with consumer portfolio. After falling on hard times due to the loss of my job and my income going down i fell behind on payments. I took my loan out in 2012 i think. They constantly called and harrassed my personal referances giving them info about my loan without my permission and constanly called me at work after being told not to do so. They recently repoed my car for being in default they didnt even try to work with me and refused to lower my monthly payments ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay April 7, 2016 - consumer portfolio services told my insurance company when i got involved in a accident that i defaulted on my loan and the loan was charged off because of delinquent payment ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay March 28, 2016 - Consumer Portfolio Services has reported that my car loan was charged off even though I had made payment arrangements with them. They never disclosed to me that they would charge off the account nor did they notify me about this ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay March 8, 2016 - CPS has harassed me for years by calling my work place and cell phone at least five times a day each ( from about - different phone numbers ). They 've contacted my supervisor, Benefits coordinator, ex husband, parents, friends and even the salesperson who sold me the car regarding payment. They have used threat tactics on my exhusband ( threaten to charge his card if I do n't pay by due date ). They 've taken payment on unauthorized dates, and threatened to pick up my vehicle if I was unable to comply when they wanted me to even though I was proactive and trying to negotiate with them due ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay January 26, 2016 - I fell behind on my auto loan payments with Consumer Portfolio Services. On - -, -, I spoke with a department supervisor and agreed to make a payment of $1100.00 on Friday, - -, - and that would avoid a repossession of the vehicle. I was told that after that payment, I would need to make arrangements to correct the remaining outstanding balance of $1100.00. I asked if they could give me anything in writing so that I would n't make this payment that we agreed upon and the agreement not be honored by CPS. I was told that they could not put anything in writing. I was told by... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay January 15, 2016 - I am receiving 2-3 call a day from various numbers but they will only leave one message. I am receiving calls as early as - estate on Saturdays and Sundays. They call a friend and my son repeatedly throughout the day and gave them information about my payment being late and the amount due. I spoke with the customer rep and requested that they not call my job and they continued. I saw the number on caller ID and answered and requested for the number to be removed. I am no longer with the company and I was informed by a former colleagues they are still calling. I know I am delinquent but it a... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay problems when you are unable to pay November 4, 2015 - I was unable to repay a car title loan, they repossessed the vehicle and now they are still after me for more fees. The amount of the loan that remained unpaid is the same if not more than what they are charging me for the auction sale of the vehicle they took from me. and they are harassing me at work multiple times a day calling everyone and releasing private information regarding me. and they are very ride to me on the phone. ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay problems when you are unable to pay October 26, 2015 - I purchased a - Ford Focus -/-/2007. The car was financed through Consumer Portfolio services. My interest rate is 17.95 %. I paid over four years and had to file Bankruptcy, they reported I still owed $5200.00. I was current on the car, when I had to file Bankruptcy, I feel they scammed me. And found out they have a case that was filed with the Federal Trade Commission, for these unfair practices and need help. My paperwork shows that they over charged - on my debt and need help proceeding. Due to high interest I feel I am owed back that plus all the fees ... |
Consumer Portfolio Services Consumer Loan problems when you are unable to pay problems when you are unable to pay October 18, 2015 - Consumer portfolio services place my loan status on - major credit bureaus as charge off without any written consent to me nor have they answered any email or phone messages i am late on loan and informed them of death in household being cause of reason ... |
Consumer Portfolio Services Consumer loan problems when you are unable to pay October 1, 2015 - I purchased a car loan from this Company in - 2015. I advised the car salesman when asked for my employment number that I can not receive personal calls from work. I was advised my work number was needed to verify employment. My employment was verified before I was able to purchase the car. Ever since I purchased the car, they have been harassing my supervisor and Human Resources Department for late payments. My supervisor advised them on recording at work that I was not able to receive personal calls as they were tying up a consumer line. A representative at Consumer Portfolio Services sai... |
Consumer Portfolio Services Consumer loan problems when you are unable to pay September 15, 2015 - In -/-/-, I had a car on loan with Consumer Portfolio Services. After medical and subsequently financial reasons, I could no longer keep the car. In late -/-/-, after continued harrassment and threatening calls from CPS to me, my parents and friends, I agreed to give up the car. I was paying CPS $450.00 per month, which exceed the value of the car and loan amount. There were times when I was late, but was always able to catch up. CPS sold the car for approximately $5400.00 ( which would indicate the mint condition of the car ). CPS starting contacting me, my parents and friends a... |
Consumer Portfolio Services Consumer loan problems when you are unable to pay July 14, 2015 - I currently have a past due auto loan with Consumer Portfolio Services ; I am currently behind on payments due to the decrease in work hours which puts me in the position to make the auto loan payments unaffordable. ... |
Consumer Portfolio Services Consumer loan problems when you are unable to pay July 1, 2015 - The name of the company is Consumer Portfolio Services ( CPS ) and I had a car loan with them that opened on -/-/-. Unfortunately a few months after the purchasing the vehicle it started requiring thousands of dollars of repairs and I could not afford to fix it and pay the monthly payment of - dollars. At the time my payments started becoming late and CPS started calling my friends, family and work telling them that I owed money on a loan and trying to shame me into paying. Also they started adding on fees on top of other fees and so forth. Finally because I could n't handle the stress... |
Consumer Portfolio Services Consumer loan problems when you are unable to pay June 22, 2015 - My issues begin from the beginning of the loan when I was told that the amount I was financed and the blue book value of the car was to much. I tried and make the payments but due to financial difficulties beyond my control I was making them but not on time. I also lost my insurance and in my state you must have insurance on a registered vechicle at all times. This caused me to be sanctioned by the state and the penalty was to pay a fine and a hold on the license for a certain time frame. I put the car in a parking garage in my area to avoid and tickets so on. The parking garage was expensive ... |