Resources for resolving common issues with Gila LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Gila LLC and work to get a response. After your complaint is forwarded, Gila LLC has 15 days to respond to you and the CFPB. Gila LLC is expected to close all but the most complicated complaints within 60 days.
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Gila LLC Debt collection false statements or representation attempted to collect wrong amount November 25, 2015 - In - 2015 I received a letter from a collection company regarding a bill for ambulance service with the City of -. I offered to set up monthly payment arrangements of $30.00 a month and the balance was $250.00. I gave them my banking information to debt my account each month for $30.00 until the balance was paid. The agreed that this payment arrangement would avoid the account from being reported to the Credit Bureau ( s ). I never heard anything else from the collection company. I received an email that I had a change in my credit report and discovered that, despite our agreement,... |
Gila LLC Debt collection disclosure verification of debt not given enough info to verify debt November 24, 2015 - I am currently a customers with -, service that pays toll roads on your behalf. When my debit card had to be destroyed due to fraud they were unable to process my payment. They turned the debt over to Municipal Service Bureau, a private debt collection company. They issued me a bill and I paid it. They then issued me further bills after this payment. I disputed this payment both by their internal methods and by a certified letter saying that I did not understand these charges and that I believed that they were in the wrong to issue further late charges as a debt collection agency. I conta... |
Gila LLC Debt collection improper contact or sharing of info talked to a third party about my debt November 19, 2015 - I keep getting phone calls about a debt that I do n't know the creditor. They have been calling my son, my niece, my daughter in law. All the numbers being called are non-published numbers. All who have no knowledge nor involvement with this debt collector, nor any of my dealings. They tell them that that is an important court matter that needs to be resolved in a threatening manner.. The number I get calls from is - ( Municipal Services Corp ). or so they identify themselvesI have called that number telling them to stop calling me and my relatives to no avail. Thank you ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine November 18, 2015 - As a - person in Texas, the least interaction with governments we can get by the better, as reports have it that we latinos are targeted unfairly for our hidden taxes disguised as fines for myriad reasons. A case in point is a collection agency targeting and harrassing my family with no end. Said municipal collection agency has received responses for me to stop sending collection notices as the charges relate to someone else. No matter! The collection charges have kept coming and every time they put stress on my family and create undue anxieties. Escalating this issue, we have contacted t... |
Gila LLC Debt collection communication tactics frequent or repeated calls November 14, 2015 - This co claims to be a agency that collects past due traffic tickets. I have a ticket that is not paid, however on the mailings they send me they only have an amount. they do not give a citation # or anything pertaining to the ticket. the internet list numerous of people they constantly call and threatened them. they call my number every day. I want to pay the ticket, but not to them. ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt was paid October 26, 2015 - Debt was owed to collection company for various court fines for traffic violations. The debt was paid in full through cashiers checks issued from bank all on same day. Collection agency is claiming balance owed for collection fees that were posted to the account the day all balances were paid. Never received a bill for collection fees before paying all balances in full. Still have n't received a bill for the collection fees after paying balances in full. This issue is now hindering my ability to obtain a valid drivers license. ... |
Gila LLC Debt collection communication tactics frequent or repeated calls October 14, 2015 - This company called Municipal Services Bureau has repeatedly, abusively and excessively called my home telephone number and stated that it is important and urgent to call them back to discuss a debt ( they did not specify ) I owed that I know nothing about. I called the number back and the lady on the other end ( did not state her name ) said somebody will call back and discuss and was very vague. I told her to please not call my phone number again because she was harrassing me. They have been calling at least 15 times a day and leaving unwanted messages on my voicemail.phone. ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine July 17, 2015 - For several months, a debt collection agency with caller ID ( - ) - and ( - ) - has been harassing me at my work number with constant calls over a debt collection for an employee that no longer works at my place of employment. Repeated notifications that the employee is no longer employed went unheeded. ... |
Gila LLC Debt collection disclosure verification of debt right to dispute notice not received May 26, 2015 - The debt collection company MSB Municipal Services Bureau did not respond to my letter of dispute and I also requested them to validate the debt. Instead, they sent me a second notice indicating that they gave me the opportunity to dispute and there was no notification received by their office. After receiving their - notice I called them at - the - representative was very rude and snide when speaking to me, he then put another representative on the line and he admitted that MSB did in fact receive my letter of dispute and request for validation of the debt. The representative then sa... |
Gila LLC Debt collection false statements or representation indicated committed crime not paying May 21, 2015 - A representative of Municipal Services Bureau called me saying that I owed $ 1,000+ for unpaid traffic tickets and that a warrant had been issued for my arrest. When I explained that I have no unpaid traffic tickets and that in fact had not received a ticket in 8 yrs ( which had been paid off ), I was told that I still owed them money unless I provided proof of having paid off the ticket. At this point I terminated the conversation. Upon checking for outstanding warrants under my name on the internet, I found that there were none. I can only guess that the representatives are told to say this ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine May 9, 2015 - In - the - - - - Office of Finance sent to me a notice claiming that I owed a business tax on income generated in - and -. This is impossible, as I was involved in a tax-exempt activity ( creative writing ) recognized by the - of - - as a tax-exempt activity. I also qualified for the small business exemption, though I never had a business. Furthermore, I was exempt in that I never generated enough income to qualify for the business tax. Since this time, the - of - - has sent this erroneous debt to several debt collection companies, all of whom have been u... |
Gila LLC Debt collection communication tactics frequent or repeated calls May 8, 2015 - Recorded message collecting debt and asking for someone whom we do not know and has never lived here ( we 've owned this phone number for 11 years ). Requests to stop calling us have gone unanswered. ... |
Gila LLC Debt collection communication tactics frequent or repeated calls May 8, 2015 - Municipal Services Bureau as is the case from the other companies I have complained about is harassing me about a debt I know nothing about. They call and leave messages when I try and call them back their message reads that if I 'm calling them back then I acknowledge that I am the debtor. Once I complain here and I am removed from their list they sell my debt '' to another company. ... |
Gila LLC Debt collection communication tactics frequent or repeated calls May 2, 2015 - Frequent or repeated callsCalled outside of --Threatened to take legal action It has called my home on at numerous occasions in the last 2 weeks leaving the following prerecoreded message. My name is - from the Municipal Services Bureau. I am calling about a serious court matter that maybe of direct concern to you, and I urge you to return this call as soon as possible. Please give this call your immediate attention! You may reach me at - No information about what it is regarding and I do not have anything outstanding anywhere. ... |
Gila LLC Debt collection communication tactics frequent or repeated calls May 1, 2015 - Gila Corp have been calling my home number on a daily basis for the past 2 years. They leave automated messages concerning a debt. They do not advise what it is only a number asking me to call them back. I did return their call but I got nowhere. They continue to call which is giving me emotional distress. If I owe someone money they should send me an invoice or statement and if it 's correct I will pay it. ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 20, 2015 - I have received endless calls from Municipal Services Bureau at random times of the day from the phone number -. My phone number is on the Do Not Call List : '' and the calls continue and wont stop from - - from the Municipal Services Bureau. I do not owe a debt. I want to file a complaint against Municipal Services Bureau due to constant harassment and fraud in order to collect a debt from me that I do not owe. ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine April 17, 2015 - We have received phone calls on -/-/15, -/-/15, -/-/15, -/-/15, -/-/15, -/-/15, -/-/15, -/-/15, -/-/15 from this company and I continue to call them right back to have our numbers removed from their system. They continue to tell us it will be done and they continue to call the next day. ... |
Gila LLC Debt collection cont'd attempts collect debt not owed debt is not mine March 27, 2015 - Have no idea what these people are calling about I do n't owe anybody anything I have not defaulted on anything!! These people call incessantly using a - and leave long disturbing messages on answering machine. They only give number to call them back which I will not do. ... |
Gila LLC Debt collection communication tactics frequent or repeated calls March 21, 2015 - Basically, the call does n't state whom they want to speak to. They only stated the following : They are from Municipal Services BureauThe phone call is not a Sales or Solicitationtopic is an Important matter - call -Since I do n't owe any money and they think it is important, they should - specify whom they want to speak to and what the subject is about.and sent a certified letter to my address if they know. I have been living in the same address now for over 5 or more years. ... |