Resources for resolving common issues with The J. G. Wentworth Company products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to The J. G. Wentworth Company and work to get a response. After your complaint is forwarded, The J. G. Wentworth Company has 15 days to respond to you and the CFPB. The J. G. Wentworth Company is expected to close all but the most complicated complaints within 60 days.
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The J. G. Wentworth Company Mortgage loan servicing, payments, escrow account December 13, 2016 - My Loan Servicer JG Wentworth did not pay my property taxes at all. Payment was due - - and penalty was due if taxes were not paid by - -. As of - -, the property tax is still unpaid. My escrow account information still shows the full balance.... |
The J. G. Wentworth Company Mortgage application, originator, mortgage broker October 13, 2016 - I received a telephone call from a representative from J. G. Wentworth Mortgage Co. on -/-/2016. He asked my questions about the homes that I have been looking at. I told him that the price was $170000.00. He asked how much my Social Security - annual salary was. I told him that it was $17000.00. He asked was this all my income and I said yes. He did some calculation and told me that I do n't have enough income to purchase a home. I asked him was that true for FHA and USDA. He said that my payments could not be more than $600.00. He told me that the most I will be able to borrow wil... |
The J. G. Wentworth Company Mortgage loan servicing, payments, escrow account March 31, 2016 - JGWenthworth is holding my escrow funds indefinitely and not paying me interest on my funds. I already paid off my loan. Furthermore, they stole $30.00 as a last bite out of my escrow after I paid off my loan. I believe JGWentworth is violating Federal Mortgage Housing Lending regulations. They are disgracing US service men who are serving or have served their country. ... |
The J. G. Wentworth Company Mortgage loan servicing, payments, escrow account March 7, 2016 - Our never ending saga with - - and now JG Wentworth continues. ( After 25 years of being a - - policy holder, they denied a covered flood claim. They denied the claim verbally but never in writing. We went all the way to mediation with no written denial. After many months and much of our time they paid the claim ). Then, - - did not renew us on -/-/15, they did this without any cancellation notice. The local office agent informed us of the cancellation verbally over the phone the week prior to the - of - and we never received a renewal certificate before -/-... |
The J. G. Wentworth Company Mortgage loan modification,collection,foreclosure February 19, 2016 - I applied for a modification in - of 2015, I was told by my previous lender that the modification was approved. I was initially told my loan payments would go down to the $1200.00 range, and then I was given documents that stated my payments were $1600.00. I was told to make my initial payment on -/-/2015 to the new servicer, JG Wentworth. I made that payment, as well as subsequent payments. My current lender, JG Wentworth is taking my payments, but they are not acknowledging the payments or applying them to my loan. They will not give me any mortgage interest or apply any payment... |
The J. G. Wentworth Company Mortgage loan servicing, payments, escrow account October 27, 2015 - JG Wentworth erroneously held my mortgage loan and while I made - monthly payments to them, the correct mortgage company did not receive my payments. After calling multiple times over a month 's period I was finally able to resolve the dispute only to find out JG Wentworth would not reimburse me the late fees and charges I incurred due to their negligence. ... |