Student Assistance Foundation Issue Resolution

Resources for resolving common issues with Student Assistance Foundation products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to Student Assistance Foundation and work to get a response. After your complaint is forwarded, Student Assistance Foundation has 15 days to respond to you and the CFPB. Student Assistance Foundation is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New Student Assistance Foundation Consumer Complaints


Student Assistance Foundation Debt collection disclosure verification of debt not given enough info to verify debt

January 6, 2016 - Unfair tactics used by student loan collection agencies creating confusion for repayment of student loans. After completing my masters program in -, I began making payments to a " - - - At some point in - ( or later, it 's very unclear ) another collections agency SAF-- was also trying to collect on the same student loan. Although SAF-- said they tried to contact me via mail it would have been difficult to contact me due to the fact that my working location has been in - from - - until - -. Also, I was already making student loan payments to " - - '',...

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Student Assistance Foundation Debt collection cont'd attempts collect debt not owed debt is not mine

August 25, 2015 - Student assistance for - student loan keeps calling for carrie shafer. They have called 7 different times, every time i have told them i do n't know who that is and to remove me from that list. They have still been calling a couple times a week. ...

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