Student Assistance Foundation consumers have reported over 15 official complaints. Out of the 15 consumer complaints against Student Assistance Foundation, 20% were disputed by the consumer (i.e. the consumer was not happy with how Student Assistance Foundation responded to their complaint) and 73% were processed in a timely manner. 7% of consumer complaints against Student Assistance Foundation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 13% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Dealing with my lender or servicer | 4 | 25% |
| Can't repay my loan | 3 | 0% |
| Communication tactics | 2 | 0% |
| Cont'd attempts collect debt not owed | 2 | 0% |
| Repaying your loan | 2 | 50% |
| Disclosure verification of debt | 1 | 0% |
| Problems when you are unable to pay | 1 | 100% |
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Stop CallsStudent Assistance Foundation Debt collection disclosure verification of debt not given enough info to verify debt January 6, 2016 - Unfair tactics used by student loan collection agencies creating confusion for repayment of student loans. After completing my masters program in -, I began making payments to a " - - - At some point in - ( or later, it 's very unclear ) another collections agency SAF-- was also trying to collect on the same student loan. Although SAF-- said they tried to contact me via mail it would have been difficult to contact me due to the fact that my working location has been in - from - - until - -. Also, I was already making student loan payments to " - - '',... |
Student Assistance Foundation Debt collection cont'd attempts collect debt not owed debt is not mine August 25, 2015 - Student assistance for - student loan keeps calling for carrie shafer. They have called 7 different times, every time i have told them i do n't know who that is and to remove me from that list. They have still been calling a couple times a week. ... |