Resources for resolving common issues with Open Mortgage LLC products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Open Mortgage LLC and work to get a response. After your complaint is forwarded, Open Mortgage LLC has 15 days to respond to you and the CFPB. Open Mortgage LLC is expected to close all but the most complicated complaints within 60 days.
Submit a complaint Help Center
Open Mortgage LLC Mortgage credit decision / underwriting September 18, 2015 - After not qualifying for a VA loan due to debt-to-income ( which was odd ). Our lender ( - at Open Mortgage ) asked the Underwriter ( - - ) if we could repackage as a USDA loan and the underwriter said to do so : '' Good Morning -As per my previous email yes you can go USDA - you will need to get usda docs and resubmit file with everything as USDA and I will re underwrite for you. Thanks. To move forward with the house, - repackaged us USDA - we received desktop approval. The seller requested an additional $500.00 in earnest money ( in total $1000.00 ). In addition to going... |
Open Mortgage LLC Mortgage application, originator, mortgage broker June 16, 2015 - Back on -/-/15 we received a full price offer on a home I am selling for my clients. The Buyers Agent submitted to her lender of choice, - Mortgage of - Texas, and we completed all steps to close the loan on -/-/2015. As, of today we have heard multiple lies and received multiple emails confirming the lies they have told both the Buyers Agent and I, -. Today on -/-/2015 we heard the truth. - Mortgage and her team have not submitted to USDA for approval nor received any reason this file would not be accepted. The - team is very unproffessional and has done the s... |