American Internet Mortgage, Inc Issue Resolution

Resources for resolving common issues with American Internet Mortgage, Inc products and services

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.

The CFPB will forward your complaint to American Internet Mortgage, Inc and work to get a response. After your complaint is forwarded, American Internet Mortgage, Inc has 15 days to respond to you and the CFPB. American Internet Mortgage, Inc is expected to close all but the most complicated complaints within 60 days.

Submit a complaint Help Center


New American Internet Mortgage, Inc Consumer Complaints


American Internet Mortgage, Inc Mortgage application, originator, mortgage broker

December 7, 2016 - AimLoan.com is quoting ultra low rates that do not quote ARM or any other of the required verbaige From : AimLoan.com - - : -- - Sent : Wednesday, - -, 2016 - - Subject : AimLoan.com Rate Watch Notification This is your mortgage rate update from AimLoan.com. These interest rates are accurate as of - -, 2016. 30-Year Fixed Rate 3.625 % with - guaranteed points and $0.00 lender credit 3.75 % with - guaranteed points and $0.00 lender credit 3.875 % with - guaranteed points and $660.00 lender credit 4.0 % with - guaranteed points and $2900.0...

Read more

American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

November 9, 2016 - I requested an escrow waiver agreement from my mortgage provider and learned there would be a $510.00 fee attached if I no longer wanted them to collect the monthly escrow fee. When I questioned - - at Aimloan ( - ) I was told this is standard procedure. Is this truly the case?...

Read more

American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

November 8, 2016 - I have had Aimloan as a mortgage company for quite a few years and every time funds are due including an insurance claim, an over payment of insurance, and currently an escrow amount due they take months to make payment....

Read more

American Internet Mortgage, Inc Mortgage application, originator, mortgage broker

February 21, 2016 - I am applying for a new mortgage. This is a property that was put under contract as a lease purchase 5 years ago, when the market was not as good. It has come to the end of the lease purchase and I must now complete the purchase. The value of the home has increased over the past 5 years. AIMLOAN had one of their approved appraiser put a value on the house. The loan to value ratio is 45 %. I am only borrowing 45 % of the current value of the loan but AIMLOAN is requiring that I pay Private Mortgage Insurance. Even though I advised the this was not legal and would n't even cover them, because it...

Read more

American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

February 12, 2016 - I have had a loan with AIM since 2010, I have been paying twice a month all along. Well I am getting documents together for the sale of this property, and I find out that AIM has been keeping my first monthly payment in a non-interest bearing account until the second payment comes in and applying it all at once. I received absolutely NO benefit from paying twice a month like I expected. ...

Read more

American Internet Mortgage, Inc Mortgage application, originator, mortgage broker

December 30, 2015 - On - - -, before the rate increase, I applied for a mortgage with AimLoan.com. I was given a set of required steps and required documents. At no time during the application process was I told that - of the lenders requirements was - transcripts of tax returns. My rate lock expires - -, -. On - -, AimLoan supervisor advised me that " Proof '' that the - taxes had been filed was required. A signed copy of the tax return was not good enough. We had a brief conversation that if I submitted false documentation to obtain a mortgage, that would be a felony. The AIMLoa...

Read more

American Internet Mortgage, Inc Mortgage settlement process and costs

November 25, 2015 - AimLoan.com used a bad tax estimate when closing my loan and owes me money back from my escrow account. However, they will not correct the problem and have not been timely responding to the RESPA Notice of Error that I have sent them. I have paid the principal and interest, but they will not apply it to my account and are charging me late fees for the whole amount when only the escrow is in dispute. What good is RESPA if the lender/servicer can continue to act in bad faith and punish the consumer at will. Even after the mortgage fiasco that caused the recent recession, the consumer is always l...

Read more

American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

October 22, 2015 - Aimloan.com either 1 ) is committing fraud, 2 ) has provided poorly trained employees, 3 ) is understaffed and not able to effectively resolve issues in a timely manner. I contacted the company to inquire of them on - -, 2015 that the mortgage payoff was sent per their instructions on a house closing completed by - - - -, CO branch Office : - on - -, 2015. Aimloan.com support department were unable to help me and would not escalate the case to a manager to research and solve the problem. The title company claims they followed the written instructions for the payoff e...

Read more

American Internet Mortgage, Inc Mortgage settlement process and costs

September 25, 2015 - When processing our new mortgage AimLoan.com, used an automated estimate from the county assessor 's website with erroneous data that produced a tax estimate more than three times the correct amount. This was not disclosed until they provided a loan commitment letter on -/-/2015, and we immediately brought the error to their attention. Since we were already well past the originally scheduled closing date, they advised we could close with the erroneous tax estimate, and it could be corrected immediately after closing. Based on the bad estimate, at closing, AimLoan collected a large escrow...

Read more

American Internet Mortgage, Inc Mortgage loan servicing, payments, escrow account

August 5, 2015 - The loss claim process at AIMLOAN is utterly disappointing. While all others in our neighborhood recently struck with a damaging hailstorm have all simply had their insurance claim checks endorsed by their mortgage companies within a day of receiving them and with no further strings attached, AIM finally sent the - of - checks, - weeks after I submitted the - forms of required paper work and they misspelled the roofing company so now I get to wait another week. They require all kinds of endorsements and inspections among - separate disbursements. I have a damaged roof waiting fo...

Read more