Resources for resolving common issues with Athas Capital Group, Inc. products and services
The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives.
The CFPB will forward your complaint to Athas Capital Group, Inc. and work to get a response. After your complaint is forwarded, Athas Capital Group, Inc. has 15 days to respond to you and the CFPB. Athas Capital Group, Inc. is expected to close all but the most complicated complaints within 60 days.
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Athas Capital Group, Inc. Mortgage loan servicing, payments, escrow account August 27, 2015 - Failure of in document preparation. Statements mailed to the wrong address and never received since - 2015. The fact that the borrower has dealt the - different entities and - different employees in an attempt to resolve payment, billing and mailing issues is troubling. The fact that payments were returned on - -, 2015 as unable to process '', stating the property is now in foreclosure '' is alarming. The borrower has been bounced around between representatives of -, Athas, - and now - - -. The borrower has attempted to resolve servicing issues with the followin... |
Athas Capital Group, Inc. Mortgage loan servicing, payments, escrow account June 23, 2015 - In - 2015 we obtained a mortgage with ATHAS Capital Group, Loan No. - The loan documents - attached - states that payments should be made to - - - - located in -, CA. We have sent payments to this address successfully using the loan number above, until -, 2015. After sending check -. - on - -, 2015, we were informed on or about - -, 2015 that payment was not received. In following up on this notification with - Customer Service on - -, 2015, we found that the Loan No- did not exist in - - system - we used the property address to... |