Athas Capital Group, Inc. consumers have reported over 2 official complaints. Out of the 2 consumer complaints against Athas Capital Group, Inc., 0% were disputed by the consumer (i.e. the consumer was not happy with how Athas Capital Group, Inc. responded to their complaint) and 50% were processed in a timely manner. 0% of consumer complaints against Athas Capital Group, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 2 | 0% |
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Stop CallsAthas Capital Group, Inc. Mortgage loan servicing, payments, escrow account August 27, 2015 - Failure of in document preparation. Statements mailed to the wrong address and never received since - 2015. The fact that the borrower has dealt the - different entities and - different employees in an attempt to resolve payment, billing and mailing issues is troubling. The fact that payments were returned on - -, 2015 as unable to process '', stating the property is now in foreclosure '' is alarming. The borrower has been bounced around between representatives of -, Athas, - and now - - -. The borrower has attempted to resolve servicing issues with the followin... |
Athas Capital Group, Inc. Mortgage loan servicing, payments, escrow account June 23, 2015 - In - 2015 we obtained a mortgage with ATHAS Capital Group, Loan No. - The loan documents - attached - states that payments should be made to - - - - located in -, CA. We have sent payments to this address successfully using the loan number above, until -, 2015. After sending check -. - on - -, 2015, we were informed on or about - -, 2015 that payment was not received. In following up on this notification with - Customer Service on - -, 2015, we found that the Loan No- did not exist in - - system - we used the property address to... |