Athas Capital Group, Inc. Mortgage Complaint

Athas Capital Group, Inc. Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

Failure of in document preparation. Statements mailed to the wrong address and never received since - 2015. The fact that the borrower has dealt the - different entities and - different employees in an attempt to resolve payment, billing and mailing issues is troubling. The fact that payments were returned on - -, 2015 as unable to process '', stating the property is now in foreclosure '' is alarming. The borrower has been bounced around between representatives of -, Athas, - and now - - -. The borrower has attempted to resolve servicing issues with the following employees from -, -, - and - - - : - - -


then passed to - - - for servicing. In a - page letter dated - -, 2015 ( attached jpg files ), - people were referenced for more information and resolution to the foreclosure. - - of - - - and - - of - Foreclosure Department, I learned yesterday, ( -/-/2015 ) that neither woman had knowledge of the letter, - - was emailed a copy of the letter yesterday ( -/-/2015 ) and has promised to get back to me with more information. The borrower first contacted - - six days ago ( -/-/2015 ), I learned yesterday that - - actually works for - - at -, not - - - as stated in the letter. Further, the correspondence was mailed to the wrong city and took - days to arrive ( -/-/2015 ) at the correct address. Just as the statements were mailed to the wrong city and never arrived. This is no way to do business.