Stop U.S. Collections West, Inc. Phone Harassment

Resources for resolving common issues with U.S. Collections West, Inc. products and services

You can reduce the number of unwanted calls from U.S. Collections West, Inc. you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.

How do I register?

Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)

If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.

How long does it take?

Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.

Reporting Illegal Calls

Where can I file a complaint about an illegal sales call or a robocall?

To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).

Will I hear back from the FTC regarding my complaint?

Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.

What's a Robocall?

If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.

What Should You Do If You Get a Robocall?

If you get a robocall:

  • Hang up the phone. Don't press 1 to speak to a live operator and don't press any other number to get your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
  • Consider contacting your phone provider and asking them to block the number, and whether they charge for that service. Remember that telemarketers change Caller ID information easily and often, so it might not be worth paying a fee to block a number that will change.
  • Report your experience to the FTC online at or by calling 1-888-382-1222.

New U.S. Collections West, Inc. Consumer Complaints


U.S. Collections West, Inc. Debt collection attempts to collect debt not owed debt was paid

June 8, 2018 - For about 2 years ( -/-/--/-/- ), I had leased an apartment at - - - which I really regret had it done so. The lease was under two names : myself and my dad. At the beginning of the-/-/-, my dad and I renewed the last lease which was for 6 months, this lease was going to expire on -/-/-. Thats the only lease I agreed in that year. Here is where the issue starts, the apartment complex company through a U.S Collections West Inc. company sent me a letter that I owed $2900.00. I was really surprised because we paid off what was stipulated on the lease I signed, so p...

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U.S. Collections West, Inc. Debt collection took or threatened to take negative or legal action threatened or suggested your credit would be damaged

January 12, 2018 - disputed unknown collection account with - no response from agency but confirmed valid on credit report. sent letter to agency no reply, looked up company to discover they are not licensed. yet pursue collections and report - is owed without any evidence.I do not believe any such account is valid....

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U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

July 15, 2016 - I moved out of an apartment complex and did not pay the final month of rent. They sent me to small claims and ultimatley garnished me. I fullfilled the full garnishment that was approximatley $3300.00. On the garnshment there was a column for other damages ( as far as carpet blinds basic maintance of the aprtment ) and on the original garnishment they put -. In the state of Arizona you can file a small claims complaint of up to $3500.00. Now US Collection west is attempting to garnish another $1300.00 for damages. In addition, with the original garnishment they charged for rent unpaid...

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U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received

May 9, 2016 - I leased with - on -/-/- through -/-/- and provided them a 60 day notice to vacate due to inhabitable conditions. The - - forwarded a balance to US Collections West ( an Agency ) and US Collections West did not forward any letters or make an attempt to contact me regarding this debt. I was not given my opportunity to dispute nor was I aware of any balance owed. I noticed on the court documents that they had an address that I am not familiar with or have ever lived nor do I know of anyone living there. My mail was forwarded from my old residence to my new and I provid...

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U.S. Collections West, Inc. Debt collection false statements or representation attempted to collect wrong amount

October 9, 2015 - I was contacted by mail from U.S. Collections - in -, AZ regarding a debt that I supposedly owe in the amount of $8100.00 ( and continuing to add interest ), for collections from an apartment complex - - in -, AZ. We contacted -, the Manager at U.S. Collections West, and explained the situation ( detailed below ), and that I do not owe this amount. I gave him the police report, and all of the paperwork I had to prove this, and they are still trying to get me to pay outrageous amounts of money that I do not owe. He continues to harass my father ( who I gave permission to spe...

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U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was discharged in bankruptcy

September 29, 2015 - Complaint is against US West Collections, - - -, - AZ, -First, a judgment was obtained against my spouse, -/-/-, which was paid in full via garnishment of her wages, and a release of judgment was obtained. However, upon my spouse filing Ch. - Bankruptcy -/-/-, the Trustee demanded that the monies be returned. - - and - - - were included as creditors in my spouse 's Ch. - Bankruptcy, and the total of those debts were discharged, including the full amount of $7400.00 they claim is owed ( copy of discharge attached ). However, this debt was referred...

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U.S. Collections West, Inc. Debt collection communication tactics frequent or repeated calls

September 11, 2015 - U.S. Collections west contacted me at the place where I rent out a space for employment. Once then identified themselve I asked them to not contact me at that number, I provided a contact number with my home address where I can be reached. This was on or about the - of -. I then receive a letter on the - of - for this debt to my place of employment. Now where I rent the space of for my employment is in jeopardy because of this. ...

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U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received

May 14, 2015 - I moved out of - - Apartments and spoke with the office manager. She stated I did n't owe anything. 3 months later, I got a letter stating that I owed an amount from them ( do n't have the letter ). I contacted them. Received an email stating that I owe $570.00, but was not notified via regular mail. Six months after, I received a letter from the collections agency stating that I owe $870.00. I have attached all documents. ...

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U.S. Collections West, Inc. Debt collection disclosure verification of debt right to dispute notice not received

May 2, 2015 - I never received a dunning notice from US Collections West. Upon request for validation US Collections West did not provide the requested documentation. ...

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U.S. Collections West, Inc. Debt collection cont'd attempts collect debt not owed debt was paid

April 23, 2015 - This debt was fully paid through garnishment and fully satisfied on - - but they continued to garnish my wages even after I contacted them to stop. They threatened to take me to court again and claimed I owed them an additional $ --. The collection agency attorney even sent a signed court document dated the - of - showing my full satisfaction of the debt. I had to file for a hearing with the judge in order to get the cease garnishment letter filed and as an attempt to recover my over paid funds. Then on - - the attorney for the collection agency sent me another letter c...

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U.S. Collections West, Inc. Debt collection communication tactics threatened to take legal action

April 18, 2015 - I recieved a call from an associate who identified himself only as - on -/-/-/-/-, who did not state what collection company he was calling from. - told me there is an unsettled debt for $ 3000.00+ for an apartment eviction from -/-/-. I requested documentation to be sent, and was told no because it would cost him $2.00 or $3.00 to send and that I dont need proof of something I owe. After telling - I did not have availale funds and that I felt the call may have been fraudulent the call was ended. On that following Friday, - called back and while still not advisi...

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