U.S. Collections West, Inc. Debt Collection Complaint

Other (phone, health club, etc.) Communication tactics threatened to take legal action

U.S. Collections West, Inc. Debt collection department,

Other (phone, health club, etc.) Communication tactics Threatened to take legal action California

I recieved a call from an associate who identified himself only as - on -/-/-/-/-, who did not state what collection company he was calling from. - told me there is an unsettled debt for $ 3000.00+ for an apartment eviction from -/-/-. I requested documentation to be sent, and was told no because it would cost him $2.00 or $3.00 to send and that I dont need proof of something I owe. After telling - I did not have availale funds and that I felt the call may have been fraudulent the call was ended. On that following Friday, - called back and while still not advising who he is employed by, he informed me he sent my account through for garnishments because I would not make a payment. After several calls, I was then transferred to work with an - named -. - told me he would stop the garnishment order if I agreed to pay him a minimum of 12 % of my take home pay. He would not negotiate, and did not ask what my monthly expenses are. I was sent an agreement form to return to - by -/-/-/-/- with a monthly payment of $250.00, and if i dont, he threated a lawsuit against me and garnishments. I found the company to be US Collections West in -, Az and find the collection tactics to be forceful, misleading, and predatory. I have been mistreated and disrespected by this agency, and being forced to pay an amount which will cause a hardship.

U.S. Collections West, Inc. customer in California
Apr 18, 2015

* Source: CFPB Complaint Database

U.S. Collections West, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more