Resources for resolving common issues with Ark-La-Tex Financial Services, LLC products and services
You can reduce the number of unwanted calls from Ark-La-Tex Financial Services, LLC you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Ark-La-Tex Financial Services, LLC Mortgage loan servicing, payments, escrow account February 3, 2017 - I - county school taxes -/-/- -/-/-.Benchmark has stated to me they had the taxed -/-/-. As of today -/-/- they are still refusing to release the funds to pay these taxes. There is over $2600.00 in my escrow account. The taxes are now loaded with the court house with the tax claim department. Benchmark Mortgage has sent a $20.00 check to get the information released. They are now refusing to call to get the figures for -. I am at a loss trying to get the the funds released to pay the taxes. There is sufficient funds and still they will not release the funds. I hav... |
Ark-La-Tex Financial Services, LLC Mortgage loan servicing, payments, escrow account January 19, 2017 - My mortgage is with Benchmark Mortgage. I purchased the home, approximately, -/-/-. School taxes came out -/-/-. I mailed a copy of taxes to the mortgage company. I received a call from - tax collector stating that the taxes were not paid. When I called the mortgage company I was told there were comments in my account -/-/- Taxes Paid - no check was ever dispersed. I am now going into the 4th week with trying to get these taxes paid. Benchmark Mortgage has $2600.00 in my escrow and will not release the funds. I keep being told will be resolved within 24 hours. That never ha... |
Ark-La-Tex Financial Services, LLC Mortgage application, originator, mortgage broker April 30, 2016 - my father who has - from a - - 7 years ago, was counseled to co sign a loan for his grandson. I as the daughter and a realtor was not consulted and was kept in the dark about this issue. one night my father called me regarding papers which were truth and lending. I asked " dad did you take out a loan '' he said no. after discussion I agreed to go to his bank with him and have his bank rep look at the papers. The bank rep asked my father if he was moving. He said no. next the rep stated, - -. on this owner occupancy paper it says you are moving at this address. this was a documen... |
Ark-La-Tex Financial Services, LLC Mortgage loan servicing, payments, escrow account March 26, 2016 - I have had continuing issues with my loan servicer researching a payment I made that was never credited to my account. The first request was made on - -, 2016. I sent a request using their online form ( their preferred method of contact ). I detailed every payment that I had made, along with all of the details I had available to me and requested they research and let me know which payment ( - ) were not applied to my account. The response was a generic informational message noting that my payment was made on - -, 2016 and my next payment was not due until - -, 2016. I repl... |