Bank of America Government Benefit Payment Card Complaints

Review and analysis of over 12 Government Benefit Payment Card complaints against Bank of America

Bank of America consumers have reported over 12 official complaints related to Government benefit payment card. Out of the 12 consumer complaints against Bank of America, 25% were disputed by the consumer (i.e. the consumer was not happy with how Bank of America responded to their complaint) and 100% were processed in a timely manner. 8% of consumer complaints against Bank of America resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 8% resulted in non-monetary compensation.

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New Government Benefit Payment Card Consumer Complaints


Bank of America Prepaid card unauthorized transactions/trans. issues

January 27, 2017 - I was issued a debit card from -/Bank of America. Card was credited by - in Michigan for approx $990.00 on -/-/- 2 times = approx $2000.00 in credits. A charge for $1800.00 was made to somewhere in the -. Bank adjusted so all was ok. On -/-/- ( after card was suspended ) called BOA , letting them know card was again credited another $990.00. Was to be taken care of and on -/-/- those - charges were reversed and now I owe over $2700.00! Bank refuses to handle situation so I can get MY $240.00 out....

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Bank of America Prepaid card fraud or scam

October 11, 2016 - On -/-/2016 around - I went to bank of America ATM at - and - - and I try to withdraw some money so I can take my kids out to eat, when I check my balance it did not seem right so I called the automated machine and I discovered that there is a transaction for the amt of - at -. I was surprise so I talked to Bank of America customer service and I was told that transaction happened on -/-/2016 and charges posted on -/-/2016. I asked the customer service agent to see if I can file a fraudulent claim on the account because I did not authorize that transaction and I requeste...

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Bank of America Prepaid card fraud or scam

August 23, 2016 - I have Bank of America pre paid debit card that was issued to me from the - and someone stole the information from the card, I believe after I used it at a gas station, and used that info to steal money from ATMs in a town north of - where I have never been. They stole almost $700.00 over the course of several transactions at - different ATMs. Immediately after I discovered my bank account was drained to almost $0.00 I notified the bank of the fraudulent transactions. After 'investigating ' BoA denied my fraud claim. I have never used the card at an ATM nor have I been to the plac...

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