Review and analysis of over 607 Other Mortgage complaints against Flagstar Bank
Flagstar Bank consumers have reported over 607 official complaints related to Other mortgage. Out of the 607 consumer complaints against Flagstar Bank, 20% were disputed by the consumer (i.e. the consumer was not happy with how Flagstar Bank responded to their complaint) and 100% were processed in a timely manner. 2% of consumer complaints against Flagstar Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Flagstar Bank Mortgage application, originator, mortgage broker December 20, 2016 - RE-OCCURING ISSUE Case number : - The lender has not addressed the issue. The question is, is it legal to force mortgage underwriters to apply disparate treatment while underwriting loans? If the company feels that this is not the correct forum to address this then maybe the Department of Justice would be a better agency.... |
Flagstar Bank Mortgage credit decision / underwriting November 23, 2016 - Hello, my name is -. I contacted Flagstar Bank about refinancing my mortgage to a lower interest rate. I was quoted a 4.198 % interest rate that was supposed to be locked in. They told me I needed to pay $500.00 for an appraisal, and as soon as that came back, everything would be a go. I was led to believe that the refinance was a lock. But then the appraisal came back, and apparently I need to now pay $10000.00 at the closing of the loan. I feel this is completely unnacceptable and they used misleading tactics to convince me to pay for the appraisal.... |
Flagstar Bank Mortgage application, originator, mortgage broker September 13, 2016 - I was presented a Letter of Ineligibility from Flagstar Bank on -/-/- for an appraisal completed on a residential property on -/-/-. I was never given an opportunity to rebut the findings of their conclusions and now I 've been blacklisted from doing appraisals for Flagstar Bank. Keep in mind, I have completed - appraisal assignments prior to -/-/- and - assignments post -/-/- for Flagstar Bank which equates to a better than 99 % success rate. I submitted an - page rebuttal to - ( the - - - ) when I was made aware of a Field Review compl... |
Flagstar Bank Mortgage application, originator, mortgage broker April 29, 2016 - I own a settlement service company ( hereinafter " Settlement Agent '' ). Prior to - -, mortgage loan consumers of Flagstar Bank ( " Flagstar '' ) used Settlement Agent services without incident. Since - -, on - occasions, Flagstar required consumers using Settlement Agent 's services to terminate relationship with Settlement Agent and hire a different Settlement Agent to close the transaction. Flagstar tells consumer that Settlement Agent is ineligible to do business with Flagstar. Flagstar refuses to provide explanation or to reconsider its decision. Consumer typically is not ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 26, 2016 - My husband and i bought our home on - -. I became - on - -, my husband continue to financially support our household and it was n't easy for him. In - - we contacted Flag Star to see how they can assist us with our mortgage, Flag Star asked me to stop paying my mortgage so I can qualify for a Deed in Lei ; they advised me to put my home up for Sale and there were no other options for my family to remain in the home. It was n't until - - when a realtor asked us if we had tried to modify, I had no idea we could do so and then I immediately called Flag Star and asked fo... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 1, 2016 - I ca n't keep my home due to medical expenses, death in my family and currently unemployment. We opted to short sale the home and hired a Realtor on - -, shortly after we got an offer on the home and it was submitted to flagstar as instructed with all the supporting documents NOW on - - I was told that someone would be contacting me for an appraisal on the home and that they had a complete short sale file. On - - a person by the name of - - showed up and performed the appraisal as scheduled. I called Flagstar several weeks straight after that to see if they had the repo... |
Flagstar Bank Mortgage application, originator, mortgage broker January 22, 2016 - Flagstar bank - continues to show late pay history, i was never on this account and it should be removed from report or updated with no negative pay history ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure July 5, 2015 - I had a loan through Flagstar bank and I tried to do a loan modification -/-/- and -/-/-. I had a credit score that should have qualified me for loan modifications per government regulations at the time but the Flagstar Rep told me they look at other things '' too and that I did not qualify. They told me my only avenue for saving my home was to stop '' making payments on my home and let it fall into foreclosure and I can apply for loan modification that way. I gave them everything they asked for ( bills, bank statements, Profit and Loss statements, tax returns, etc ) It was everyth... |
Flagstar Bank Mortgage loan servicing, payments, escrow account May 29, 2015 - Two months ago, Flagstar ( dba - ) sent me a letter telling me that my second mortgage was due and payable, that it was a balloon payment, ( I was not aware that there was a balloon payment due ) when I got this loan they told me that it was interest only, but that I would be paying down the principal. In ten years I have paid the principal down -, they are now telling me that the loan balance is -, the original was -. I have talked to them countless times, they now tell me that I have until - -, 2015 to pay the balance or they will foreclose on my property. I am - years o... |
Flagstar Bank Mortgage loan modification,collection,foreclosure April 6, 2015 - In - of - I lost my job, the account became delinquent in - of -. In - of - I contacted Flagstar in an attempt to bring the account current. Flagstar instructed me to contact Loss Mitigation, which I did in - of -. At this time I submitted the requested information to - - - as instructed by Loss Mitigation. Flagstar contacted me and informed me that they were no longer working with Loss Mitigation. I believe that this is the point in which the account became entangled with multiple departments. Loss Mitigation instructed me to continue making payments, which I ... |
Flagstar Bank Mortgage loan modification,collection,foreclosure March 19, 2015 - We periodically had problems paying our - mortgage to Flagstar Bankin the past. This time we were behind by around 5 months. When they would call us, we would return the call only to be transferred to other areas, put on hold and noone actually answering the call. When I was able to pay on it, Flagstar refused to take our payment ( s ) if we were not making at least - payments at a time. So we started mailing our payments in using postal money orders. Then our access to our account online was totally disabled by Flagstar. We were no longer able to see the activity on the acount. all we s... |