Flagstar Bank Mortgage Complaint

Flagstar Bank Mortgage department,

Other mortgage Loan servicing, payments, escrow account Nevada

Two months ago, Flagstar ( dba - ) sent me a letter telling me that my second mortgage was due and payable, that it was a balloon payment, ( I was not aware that there was a balloon payment due ) when I got this loan they told me that it was interest only, but that I would be paying down the principal. In ten years I have paid the principal down -, they are now telling me that the loan balance is -, the original was -. I have talked to them countless times, they now tell me that I have until - -, 2015 to pay the balance or they will foreclose on my property. I am - years of age and do not have - to pay them, when I asked about the hamp program they said they would send me the papers for it, ( I talked to - people who said they would send them, they did not. ) Last week I spoke with another lady who did send the papers, but told me that the loan would be going back to Flagstar on - -, 2015. After paying over - on this loan they should be willing to negotiate a settlement, but I can not speak to a person who handles this. I do need some help here. Thank you