Review and analysis of over 302 Other Mortgage complaints against Capital One
Capital One consumers have reported over 302 official complaints related to Other mortgage. Out of the 302 consumer complaints against Capital One, 23% were disputed by the consumer (i.e. the consumer was not happy with how Capital One responded to their complaint) and 99% were processed in a timely manner. 8% of consumer complaints against Capital One resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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Capital One Mortgage application, originator, mortgage broker May 24, 2016 - Started a loan application to purchase a new home with Capitol One Mortgage on - -, -. The loan officer overlooked a document explained in attached - page verification of incident described here which led to my credit score of : - at the time of this loan application which dropped to - as of -/-/- over - credit pulls by Capitol One Mortgage as proven by -. In addition to an issue with - error in a failing to mail a new credit card with bill to correct address ( as reported to cfpb on -/-/- ).... |
Capital One Mortgage settlement process and costs April 12, 2016 - My husband and I recently re-financed our home. As part of the re-finance deal, we agreed to pay off - outstanding credit card balances. - of those balances was with Capital One. A check was issued to Capital One in the amount of $6600.00 by - - - and Closing Services. I sent this check off and it was cashed on - -, 2016. Unfortunately, our Capital One credit card account that this check paid off, was returned to its unpaid status even though the - - check had been endorsed and paid. The specific complaint from Capital One is they could not read the endorsement cle... |
Capital One Mortgage application, originator, mortgage broker March 24, 2016 - On -/-/16 my wife and I applied to refinance our first and second mortgage and get about $15000.00 cash back with Capital One. We called after seeing an advertised Jumbo Loan refinance rate of 3.5 %. On -/-/16 we were approved for a loan pending an appraisal of our house. The appraisal eventually came in a bit lower than anticipated and Capital One gave us - additional options to refinance without cash back. We had the option of a loan at 4.0 % with no point, or 3.65 % by paying a point and higher closing fees. My wife and I decided to pay the higher closing fees and take the ... |
Capital One Mortgage loan servicing, payments, escrow account February 29, 2016 - I am writing to you with a very difficult situation that has befallen my wife and I during a period of living - working in - in a -. The loan we have had from Capitol One apparently had a 5-year balloon payment and matured - -, although we thought it was a 30 year loan that simply went to a variable interest rate at 5 years. As far as we remember the loan originated with ING bank and since we are - we did not have access to the loan documents that are in storage. My son was diagnosed with - some months back and we have not tracked our finances as closely as we usually do, ... |
Capital One Mortgage application, originator, mortgage broker December 15, 2015 - My name is - - -, - last - of social. I apply for a mortgage loan with Capitalone bank on - - -. The loan officer checked my credit and stated it was to low. She stated Capitalone 's minimum mortgage score is -. She stated my credit with Experian was - but that was a lied. My credit score at the time of verification was -. In the past 4 months my credit has never been below - with Experian. I have Credit Tracker with Experian. I checked my credit with Experian confirming it was -. I believe the loan officer discriminated against me. She lied about my cred... |
Capital One Mortgage loan modification,collection,foreclosure May 20, 2015 - I have a loan through CapitalOne for a home mortgage in CA, which I entered into in -/-/-. I became long-term unemployed in -/-/-. When I requested that a loan modification be done, and work to create a relief plan, CapitalOne and it 's associated acted in may ways that were in violation of the CA Homeowners Bill of Rights, including dual tracking me and failing to provide a single point of contact during the modification discussion. Further, CapitalOne refused my request to use a different index than - for the APR of my mortgage. - is a known fraudulent index which has been wi... |