Capital One Mortgage Complaint

Capital One Mortgage department,

Other mortgage Loan modification,collection,foreclosure California

I have a loan through CapitalOne for a home mortgage in CA, which I entered into in -/-/-. I became long-term unemployed in -/-/-. When I requested that a loan modification be done, and work to create a relief plan, CapitalOne and it 's associated acted in may ways that were in violation of the CA Homeowners Bill of Rights, including dual tracking me and failing to provide a single point of contact during the modification discussion. Further, CapitalOne refused my request to use a different index than - for the APR of my mortgage. - is a known fraudulent index which has been widely reported to have been knowingly manipulated by banks and there have been many federal, state and international fines and penalties associated with the rigging '' of the - rate.