Review and analysis of over 13 Federal Student Loan complaints against Sallie Mae
Sallie Mae consumers have reported over 13 official complaints related to Federal student loan. Out of the 13 consumer complaints against Sallie Mae, 15% were disputed by the consumer (i.e. the consumer was not happy with how Sallie Mae responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Sallie Mae resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
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Sallie Mae Debt collection communication tactics frequent or repeated calls October 1, 2015 - Sallie Mae made 4 robocalls to both my home phone ( - and my cell numbers in one day. I had previously asked that they did not call my cell number but I was fine with home calls. In a discussion with them tonight I felt harassed by four calls in one day especially since the person who took out the loan had made arrangements earlier in the day for payment. She had also contacted them before about payment and is in the process of having my name removed as a co-signer. The person I was talking to raised her voice and told me it was within guidelines to call that many times. I feel her talking ... |
Sallie Mae Debt collection cont'd attempts collect debt not owed debt was paid August 7, 2015 - This debt has been paid in full since - 2012. There is a - balance for this paid collection. Please remove it from my credit report. ... |
Sallie Mae Debt collection communication tactics frequent or repeated calls July 18, 2015 - Sallie Mae called me - times yesterday. I answered the phone each time and there was no on on the other end of the line. I called the number back and spoke with someone who claimed I owed an amount of $25.00 and some change. I advised them that they had called me - times in one day and the supervisor advised it was an automated system and shows they only contacted me - times. After I ended the phone call because the supervisor and rep both told me there was nothing they could do about the phone calls until the bill was paid, I paid the bill online. The amount it showed I owed online... |