CIT Bank National Association Reverse Mortgage Complaints

Review and analysis of over 211 Reverse Mortgage complaints against CIT Bank National Association

CIT Bank National Association consumers have reported over 211 official complaints related to Reverse mortgage. Out of the 211 consumer complaints against CIT Bank National Association, 29% were disputed by the consumer (i.e. the consumer was not happy with how CIT Bank National Association responded to their complaint) and 89% were processed in a timely manner. 0% of consumer complaints against CIT Bank National Association resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.

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New Reverse Mortgage Consumer Complaints


CIT Bank National Association Mortgage settlement process and costs

December 1, 2016 - On -/-/2016 I submitted a complete Short Sale packet to Financial Freedom for review. They requested a new Property Appraisal by a 3rd party Appraiser of their choosing. On -/-/2016 the value came back at $740000.00. Based on the terms of the contract provided by financial freedom the appraised value will determine the acceptable purchase offer price which is - % of that appraised value. An addendum with the new price of - % of the new Value was submitted for approval in the amount of $700000.00. The note holder CIT group inc. was to give the approval within 2 to 3 weeks of submi...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

May 13, 2016 - My mom took out a reverse mortgage with Financial Freedom. She will lose her house in court due to foreclosure. Financial Freedom gave her a $220000.00 mortgage in -/-/- for a house that was appraised at $130000.00 in -/-/-. Financial Freedom also used houses that are not comparables. They are in a more prestigious neighborhood. It also appears they charged her fees that are not consistent with those on your site including surveying her property which was not surveryed when she bought it 2 year earlier. It appears they also charged her fees in excess of the.- % loan orginiati...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

April 25, 2016 - I have been waiting for Financial Freedom to send out an Appraiser to perform a BPO so that I can refinance my deceased husband 's Reverse Mortgage. I have been approved by a lender to do so. I explained this to Financial Freedom. I was given a value before of $100000.00 and - % of this amount would allow me to pay the loan off altogether. I am a senior, but at this time I wish to payoff the loan in its entirety. I can not get cooperation with an appraiser/bpo or should I send my appraisal in? I need a response from Financial Freedom to pay loan off ...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

April 24, 2016 - I was served a notice of default by a seller trustee. I had never heard from my reverse mortgage company. In fact, I was told by the seller trustee that my reverse mortgage had been sold to another lender. It has been 3 years, almost 4,, since I have had a statement, or any kind of contact whatsoever. I was told by my original lender that my taxes and insurance would be paid out of a fund they had, and there was enough to cover it. In -/-/- I received notice of default, they claimed they had tried unsuccessfully to reach me, however the seller trustee had no problem in locating me. I am i...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

April 13, 2016 - My mother passed away in 2014. We were told that she had a reverse mortgage through - -. I was in negotiations with - - in order to pay the loan off. I was told that I could pay $84000.00 through a refinance. At this time, I tried to reconcile this account, but could not due to the title being in my mother 's name. I had to take her estate through probate in order to clear title. I informed - - of this matter and was told that they would wait to re-order a BPO after everything cleared the probate court. As the Executor of my mother 's estate, I proceeded to start the refina...

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CIT Bank National Association Mortgage settlement process and costs

March 14, 2016 - I have a - in my office who appears to be a victim of Reverse Mortgage Scam. He is being billed for - and he states he has never received any money from anyone, that either he is a victim of identify theft or mortgage fraud. I called the company who confirmed he indeed had the debt. ...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

December 7, 2015 - I got a reverse mortgage in 2005 to pay off a previous reverse mortgage and get funds to help my granddaughter who had -. I previously also had a property tax deferral through my state of Oregon. After the reverse mortgage was completed I reapplied to defer future property taxes. I pay my own property insurance. Something went wrong and the property deferral was delayed for two years and because of this the reverse mortgage company paid the delinquent taxes. After many calls from the reverse mortgage company ( Financial Freedom ) we agreed on a repayment plan of $10.00 per month. That w...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

November 20, 2015 - Financial Freedom 'the reverse mortgage specialist ' has been giving my --year old mother the run-around for the last three months since she notified them she vacated her home with a 'no fault ' home equity conversion mortgage ( HECM ) , in trying to complete Financial Freedom 's 'streamlined ' deed in lieu of foreclosure process. My mother is on an extremely limited income and can not continue paying for this property while Financial Freedom gives her the run-around in trying to complete the process. Financial Freedom has placed a lock box on the house and told us we can not access, yet th...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

October 14, 2015 - -/-/- Real Property Taxes - are due -/-/-. Furthermore, - Citizens - are entitled to defer tax obligations to a later date. Financial Freedom paid my property taxes, without solicitation, -/-/- - at lest four moths before they were due. Please see attached tax receipts. They are now threatening me with with delinquency letters and foreclosure proceedings. Please see attached Property Charge Delinquency Letter. In addition, Financial Freedom is charging me for $1800.00 rather than the $1200.00 that I owed in property taxes for the year. This is unconscionable and a...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

October 1, 2015 - My father ( deceased ) had a reverse mortgage on my childhood home. After he died the mortgage company ( Financial Freedom ) said that I, as legal heir, would be allowed to purchase my father 's home for 95 % of its fair market value. They sent an appraiser who took a photo of the front and rear of the house and added a $450.00 appraisal fee to my father 's account with Financial Freedom. The appraiser never even came inside ( my family and I were living in the home at the time of appraisal and were in fact living with my father before he died ). The appraisal came in at $ -. The $ - w...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

September 24, 2015 - My mom passed in -/-/- and we discovered that she 'd done a reverse mortgage on her home with Financial Freedom. After her passing we contacted them and started to try to get information on how to keep my moms home. From the first phone call we were told they needed to have someone that was authorized from the estate to talk to them. At that point we began sending documentations, - form which they provided that indicated authorized person to speak to about my mother 's property. Every phone call after submission to them, they consistently demanding getting proof of this authorization. ...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

September 22, 2015 - I am an - year old lady who took our a Financial Freedom loan -/-/-. I have had a lot of trouble and feel like the loan was misrepresented. I receive $1100.00 in Social Security each month. Their rules have changed they say as of -. I have trouble paying the RE taxes, but keep up my insurance. On -/-/- they chanced my loan to matured status and say I have 90 days from there to be put in foreclosure. On -/-/- they received my request for extension. as of - they have not yet sent it to hud. Say they are too busy, but they have time to call and send all kinds of other ha...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

July 7, 2015 - This is a Reverse Mortgage situation. My mother passed away on - -, 2014 and named me Executor. We notified Financial Freedom that our intent was to clear the home of personal property, to make repairs/renovations, and to market the property for sale by -/-/2015. We were granted a 90 day extension on - -. Due to miscommunication between Realtor and Trustee, the request for extension with Financial Freedom was sent on - -, 2015 ( due at Financial Freedom by - -, 2015 ) but the request was directed to OneWest Bank, parent company of Financial Freedom. Both OneWest Bank ...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

June 29, 2015 - My - home was damaged on - -, - by an out of control vehicle. Due to circumstances beyond my control, I was forced to be evacuated from my home for more than a year. I suffered inconvenience ; disadvantages ; discomforts ; and unnecessary difficulties, while a contractor who was hired and paid by your company was supposed to rebuild the - floor of the house, which was almost totally destroyed ; was supposed to repair any and all damages to the - floor ; and was supposed to repair any and all exterior damage, including damages to the very foundation of the structure .Your comp...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

May 30, 2015 - My - - spouse and I were married - -, - and purchased our home jointly in -. In - we were interviewed telephonically prior to obtaining a reverse mortgage in -. We were told that if I quit claimed my half of our property over to my husband we would be able to withdraw an adequate lump sum to pay a low cost loan from the County of - used to upgrade and resolve much needed repairs to our aged home. In - my husband renewed the reverse mortgage for additional upgrading and to purchase a used vehicle for me. I was married to my husband throughout the term of the HECM, ...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

May 29, 2015 - My husband ( BORROWER ) of a - loan now deceased. I, the Non-Borrowing Spouse while in the mist of complying with ML - learned TODAY -/-/2015 that the program as been rescinded. Ironically, today -/-/2015 was my deadline given to submit monies to comply with HUD 's Principal Limit Test. I called in this morning to get how to submit instructions and/or extension request. I was told that the program had be scraped by HUD and the server was not going to honor or offer the program to me. Devastating news to me for I stood ready to fulfill the outstanding requirements. So - now...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

May 1, 2015 - My parents who are indigent and in a nursing home are in a deed in lieu of foreclosure for the last 6 months. The deed is clean and we were told in a letter that the property would be recorded within a few days of - -. Every time I call I get a different story. I called the attorney who is handling the foreclosure and no one calls back. They need this property transferred to stop getting threatening property tax letters and home owner association letters as they are indigent and can not pay. Can you please help us find out why this can not be recorded and closed. Thank you. ...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

April 22, 2015 - For more than - days, the family of - -, through the Administrator of the estate, has been trying to get the HUD Redemption payoff for her home. Freedom Financial is the lender is intentionally stalling in order to avoid or stop the estate from purchasing the home. ...

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CIT Bank National Association Mortgage loan servicing, payments, escrow account

April 14, 2015 - Actually this is more info on Case number : -. I do not see a way to give more information. I received a document in the mail. When I spoke with - several weeks ago, he mentioned the net Principle Limit could be accessed and used. After doing my own research previously and making previous calls to Financial Freedom/One West, I doubted this was true, so I decided to test it. I tried to withdraw $1000.00. If he was correct, I would just withdraw the money I did n't know was mine for the asking, and pay the commission and closing fees. But, I was correct and - was not. In the mail I re...

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CIT Bank National Association Mortgage loan modification,collection,foreclosure

April 5, 2015 - My Mother passed away on - -, 2015. She had a reverse Mortgage with Financial Freedom ( FF ). We were busy dealing with funerals services, bills etc, but contacted FF within 30 days to notify them of her death. They sent forms that asking our intent for the property. We checked the appropriate boxes that indicated our intent to purchase the property for the family. We also called them and had extensive conversation with a rep. She stated we could have - extensions, 90 days each, totally - year. This we felt would give us time to resolve all financial, billing and any probate issues...

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CIT Bank National Association Mortgage application, originator, mortgage broker

March 19, 2015 - I am very disappointed that the CFPB did not help to resolve this fraudulant loan. # - between - - and -, FF ( AKA ) One West. Case # - with CFPB. ...

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