Review and analysis of over 10 Checking Account complaints against HSBC North America Holdings Inc.
HSBC North America Holdings Inc. consumers have reported over 10 official complaints related to Checking account. Out of the 10 consumer complaints against HSBC North America Holdings Inc., 20% were disputed by the consumer (i.e. the consumer was not happy with how HSBC North America Holdings Inc. responded to their complaint) and 90% were processed in a timely manner. 10% of consumer complaints against HSBC North America Holdings Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 10% resulted in non-monetary compensation.
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HSBC NORTH AMERICA HOLDINGS INC. Bank account or service account opening, closing, or management April 21, 2017 - I signed up for an HSBC Checking acc ount which offered a $350.00 welcome bonus after completing requirements. I have no received the welcome bonus.... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management August 1, 2016 - I was a customer of HSBC bank. It - or - I had a personal checking and savings account with them. I called customer service to lodge a complaint that money was removed from my account without my authorization. They investigated it and decided to close my account. Unfortunately, because it was so long ago, I do not recall nor do I have my account number with this corporation. I attempted to open another account with them several years later. I was permitted to open the account. The following day customer service contacted me and informed me they closed my account due to my previous accoun... |
HSBC North America Holdings Inc. Bank account or service problems caused by my funds being low July 20, 2016 - I have been closing my account at HSBC by cancelling all of my activity in the account for the past two months. HSBC refused to notify me when a request for withdrawing funds from - - came in and I had no money in the account. They have my email address and often send me emails for new products and services. They deliberately covered the check so they could collect on the fees and penalties for an overdrawn account. I do not have overdraft protection, so they should not have covered the check and should have notified me immediately.... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management June 20, 2016 - HSBC closed checking account without any reason and refused to issue the bonus for account opening. From my side I made everything to fulfill the offer requirements ( funded the account in right time and amount, connected direct deposit ) Also I have sent requested documents, multiple emails and made a lot of calls to HSBC ). Whole story : In -, - I opened HSBC - account.It was opened with the following offer " Open an HSBC - relationship with a balance of $10000.00 or more in new funds and receive a $350.00 bonus ''. I funded the account with $10000.00, later I set up a dir... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management May 11, 2016 - I had an insured money director account in - Bank of New York. I used it to pay some bills. In - - i sent a check to - - that was returned in - - with a legend : Return reason-e : unable to locate acct. Since then i have trying to get in contact with them but had no response.... |
HSBC North America Holdings Inc. Bank account or service making/receiving payments, sending money April 30, 2016 - HSBC processed an unauthorized $2100.00 debit from my checking account on -/-/16 and still has not returned the funds or given me a status of the investigation. In - I went to a branch in - NY to set up a recurring monthly rent payment to my landlord 's - checking account. Last month I went to the same branch to cancel all future payments ( including -/-/16 ), because I was moving. A branch employee had me fill out some paperwork, gave me a fax receipt, and confirmed that all future payments would be cancelled ( including -/-/16. ) On -/-/16, the payment pr... |
HSBC North America Holdings Inc. Bank account or service deposits and withdrawals April 15, 2016 - I was charged by my bank HSBC a monthly amount of $20.00 from - 2015 to - 2015 without knowledge or authorization. When contacted the bank they refunded me $40.00 out of a total of $140.00. No explanation were given to me. ... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management March 22, 2016 - HSBC recently began charging a number of new fees on my checking and overdraft protection accounts. I am not aware of being notified that these new fees would be put into effect, nor am I aware of having agreed to this significant change in the terms and conditions of my bank accounts. It is possible that these changes were hidden in one of the periodic updates to the terms and conditions of my accounts with HSBC but no attempt was made to make me actually aware of these significant changes to the fees which are charged to my bank accounts. I have had my HSBC checking account for 15 years and ... |
HSBC North America Holdings Inc. Bank account or service account opening, closing, or management March 10, 2016 - HSBC froze funds and closed checking and credit card accounts without giving reason and without allowing the opportunity for any defense. We suspect the only reason is that the account holder is a - national. The account holder is a retired - window who lives in -. The checking account has been open for more than 10 years and the activity on the account has not changed since. The source of the funds have also remained unchanged, the account is funded with regular check deposits from passive rental income. The real property which is the source of the income is located within the US a... |
HSBC North America Holdings Inc. Bank account or service deposits and withdrawals February 2, 2016 - On -/-/- I tried to deposit a check through the HSBC mobile app on my cellphone. I received a message that it was unable to process my request. I went directly to my local branch and I deposited the actual check. On -/-/- I received a debit from my checking account basically noting an error occurred for a duplicate check deposit. ( Apparently the mobile check was processed ). On -/-/- HSBC corrected the error and debited my account to correct the error. Now, here occurs the problem, on -/-/- I received another message/debit stating the same error message I r... |