Review and analysis of over 78 Checking Account complaints against Webster Bank
Webster Bank consumers have reported over 78 official complaints related to Checking account. Out of the 78 consumer complaints against Webster Bank, 12% were disputed by the consumer (i.e. the consumer was not happy with how Webster Bank responded to their complaint) and 100% were processed in a timely manner. 37% of consumer complaints against Webster Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 1% resulted in non-monetary compensation.
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Webster Bank Bank account or service using a debit or atm card June 7, 2016 - After seeing a debit card transaction on our account that I did not recognize, I researched as much as possible by contacting the company in question several times. They had no information as to why we would be billed as we were n't even in their system. I also checked with our insurance company which did not have any such billing through them. We never received a statement from our insurance company pertaining to this transaction nor had we done business with this particular company. I contacted via phone HSA Bank and spoke with -. She canceled the card and emailed a transaction dispute fo... |
Webster Bank Bank account or service account opening, closing, or management June 1, 2016 - I opened up a bank account under an offer for a $350.00 opening bonus but have not received the bonus despite multiple phone calls with the bank. I met all the requirement : I opened it online ( " You can open online '' per their website copy ) within the relevant time period, met the minimum balance requirements, and completed 5 bill payments by -/-/16. I was supposed to receive the $350.00 bonus by -/-/2016, but still have not as of today, despite multiple phone calls and promises to investigate.... |
Webster Bank Bank account or service account opening, closing, or management January 31, 2016 - I GOT APROMOTION AND IT WAS A WEBSTER BANK BONUS OF - OR - DOLLARS DEPENDING ON WHICH REQUIREMENTS YOU COMPLETED AND COMPLIED WITH.E-HIBITS SHOW WHAT THEY WERE AND SIMPLY ONE HAD TO OPEN ANY TYPE OF CHECKING ACCOUNT AND EITHER HAVE A DIRECT DEPOSIT, HAVE - DEBIT TRANSACTIONS, OR - BILL PAY FOR -.IF ONE WISHED YOU COULD HAVE A FULL SECOND AVERAGE MONTHLY DEPOSIT OF - FOR - - CARD BONUS MAILED IN 4 TO 6 WEEKS AS THE WEBSTER BANK PROMO PAGE SHOWS AS AN E-HIBIT..OR FOR THE FULL SECOND MONTH HAVE AN AVERAGE BALANCE OF - AND RECEIVE AS ABOVE - BONUS IN THE SAME TIMETABL... |
Webster Bank Bank account or service account opening, closing, or management January 2, 2016 - I have accounts with the Webster Bank, but the bank has not treated me fairly. The bank has either used other institutions some of which they are connected with through various services such check writing. When you need a check, the bank tells you that they will order them for you at a fee. Recently, I ordered a bunk of checks at $26.00. The Bank returned the payment and charged my account a fee of $37.00 despite having money in the Saving account. Now instead of paying $26.00, I will buy their checks for $62.00. Because the bank controls this transaction and they know I cant put stop ... |
Webster Bank Bank account or service account opening, closing, or management July 8, 2015 - As part of my Health Care Plan for 2015 with my last employer, I opened an HSA Account, which is with HSA Bank, subsidiary of Webster Bank. I enrolled for electronic statements and here is where the problems started. I have not been receiving my statements, including the alert informing me that my statement is ready for viewing/download. When I log into my account online I see the activity on my account including the monthly service fee, but when I click on the Statement Tab to view my statement no statements are available. I have called customer service each time and I 'm told the same thing,... |