Checking account Account opening, closing, or management
Webster Bank Bank account or service department,
Checking account Account opening, closing, or management Connecticut
I GOT APROMOTION AND IT WAS A WEBSTER BANK BONUS OF - OR - DOLLARS DEPENDING ON WHICH REQUIREMENTS YOU COMPLETED AND COMPLIED WITH.E-HIBITS SHOW WHAT THEY WERE AND SIMPLY ONE HAD TO OPEN ANY TYPE OF CHECKING ACCOUNT AND EITHER HAVE A DIRECT DEPOSIT, HAVE - DEBIT TRANSACTIONS, OR - BILL PAY FOR -.IF ONE WISHED YOU COULD HAVE A FULL SECOND AVERAGE MONTHLY DEPOSIT OF - FOR - - CARD BONUS MAILED IN 4 TO 6 WEEKS AS THE WEBSTER BANK PROMO PAGE SHOWS AS AN E-HIBIT..OR FOR THE FULL SECOND MONTH HAVE AN AVERAGE BALANCE OF - AND RECEIVE AS ABOVE - BONUS IN THE SAME TIMETABLE. I, AS MY BANK STATEMENTS SHOW, MET ALL REQUIREMENTS FOR THE - BONUS BUT NEVER RECEIVED IT.TO MY SUPRISE AND SHOCK I DID RECEIVE A - INTEREST STATEMENT, AS WELL AS THE IRS GETTING A COPY, THAT I GOT OVER - DOLLARS IN INTEREST.I NEVER RECEIVED THAT AMOUNT, PERIOD, AND
SITUATION AND WORDS IS INCLUDED IN AN E-HIBIT. I BEGAN BECOMING APPREHENSIVE AT THIS POINT, BUT WAITED TO SEE WHAT WOULD OCCUR AFTER I COMPLETED ALL REQUIREMENTS, FOR THE $250.00 BONUS WHICH WAS DUE ON -/-/2016. THEY STATED IT WILL BE IN 4 TO 6 WEEKS .NEVER GOT ANYTHING AND CALLED AND WAS PROMISED AN EMAIL THEY SUPPOSEDLY SENT TO FI- THE PROBLEM AND NEVER GOT THAT EMAIL AS I REQUESTED OR ANY RESPONSE AT ALL.I THEN SENT ON WEBSTER SITE, AN EMAIL THAT IS AN E-HIBIT AND WAS CONFIRMED THEY GOT IT AND STILL HAVE NOT HEARD A SINGLE SOLITARY WORD OF ANYTHING TO DO WITH THE BELATED BONUS OR THE INCORRECT -.
Webster Bank customer in Connecticut
Jan 31, 2016
* Source: CFPB Complaint Database
Webster Bank response to complaint:
Closed with monetary relief
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