Webster Bank Bank Account Or Service Complaint

Webster Bank Bank account or service department,

Checking account Account opening, closing, or management Massachusetts

I opened up a bank account under an offer for a $350.00 opening bonus but have not received the bonus despite multiple phone calls with the bank. I met all the requirement : I opened it online ( " You can open online '' per their website copy ) within the relevant time period, met the minimum balance requirements, and completed 5 bill payments by -/-/16. I was supposed to receive the $350.00 bonus by -/-/2016, but still have not as of today, despite multiple phone calls and promises to investigate.