Review and analysis of over 92 Checking Account complaints against Amex
Amex consumers have reported over 92 official complaints related to Checking account. Out of the 92 consumer complaints against Amex, 22% were disputed by the consumer (i.e. the consumer was not happy with how Amex responded to their complaint) and 100% were processed in a timely manner. 43% of consumer complaints against Amex resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 2% resulted in non-monetary compensation.
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Amex Bank account or service making/receiving payments, sending money July 26, 2016 - Someone used my online account info through a wifi password while I was online during that time. However, I do not know this pert thought I met him through a third party ( friend ) after receiving and email of a mount taking I immediately file the dispute after given by the bank an email regarding he transfer I then knew who it was after given and providing a police report and name of person ( s ) the bank indicated it was a valid transaction and closed my account. They spoke to he merchant and the police ( allegedly ) reportedly by investigation. After I spoke with the police they indicated A... |
Amex Bank account or service deposits and withdrawals July 15, 2016 - American Express One VIP card has stolen over - of my money I have contacted the executive office of - - telephone, social media -. I have called several times to complain - was refunded back to me after 2and 12 months after complaining the - and my - - payments of - and - still have not been recovered. The accounts from - 2015 to now has had duplication in atm withdrawals and transaction that were changed and alter city trend - was never a transaction and - was never given to me at - airport, refunds never made and I just want all - in deposit retu... |
Amex Bank account or service making/receiving payments, sending money July 6, 2016 - On - - I went on-line to my statement to see if my bills had been paid, but then I see that some transaction was on there that I did n't make. I then contact - American Express company to inform them about the matter. He told me that if I see any more transaction that I did not make to contact them back. I went on-line the next day and found - more transactions from - - that I did not authorized and another - from -, but when I went back to the website my account had been closed. I called the bank and ask what was going on and they said that they had suspended my accoun... |
Amex Bank account or service problems caused by my funds being low July 5, 2016 - American express serve allowed an unauthorized charge on my account and refused to released the funds once merchant confirmed it was not them of - - force me agaisnt my will to sign a settlement agreement than allowed unauthorized charges pending on my account i extend to sue of this intentional tort and american express serve refusing to follow bank protrocal... |
Amex Bank account or service account opening, closing, or management June 20, 2016 - I have signed up for AME- - card back in -, - with a - application. I have linked my - Credit Card account with AME- SERVE account and transferred $70.00 They send me AME- SERVE card. I have used my - application several times until -. After that i have stopped using it. Starting from -, - they have started charging me monthly fees $4.00 without any notice. I came to notice this on - -, - when i received Email from AME- - Team saying, " They have added $50.00 from my - account, because my balance was below $25.00. '' This is something not a... |
Amex Bank account or service making/receiving payments, sending money May 12, 2016 - I AM REPORTING UNAUTHORIZED TRANSACTIONS MADE BY AMERICAN E-PRESS IN MY BUSINESS ACCOUNT. AMERICAN E-PRESS ASSESSED MY ACCOUNT TO MAKE CREDIT CARD SETTLEMENTS AND COLLECTIONS TOTALING $23000.00 DURING -/-/--/-/2016. THESE TRANSACTIONS WERE MADE BY A MERCHANT FOR GOODS USING AM-. THERE IS ABSOLUTELY NO REASON MY BANK ACCOUNT ROUTING NUMBER SHOULD HAVE BEEN ATTACHED TO THE - TRANSACTIONS PROCESSED BY AM-. I WAS NOT INFORMED OF THESE ERRORS AND AM VERY UNSETTLED THAT MY ACCOUNT HAS BEEN COMPROMISED. THIS SITUATION HAS NOT BEEN COMPLETELY RECTIFIED AND I AM WORRIED ABOUT ANY CONSEQUEN... |
Amex Bank account or service using a debit or atm card April 12, 2016 - I went to an ATM to get $300.00 out using my Bluebird ( American Express ) card and I could hear it starting to count money then it stopped and said my transaction could not be completed. My lady friend used to work at that bank and I told her about it and she in turn called the branch where the ATM was located. She was told they would check their end, but I also needed to contact my financial institution. I did and reported it on their form this was - - 2016 is the date transaction occurred. On - Bluebird reported to me that their investigation was complete and they were not refund... |
Amex Bank account or service account opening, closing, or management April 11, 2016 - My Bluebird card that i used for bill pay was compromised and in the end result bluebird closed my account and denied my claim. I went to - and loaded - bucks on my card i quickly realized the - i forgot to keep for gas. I went to stand back in line and the cashier pointed me towards the atm where i then withdrew the - dollars. While at the gas station in an attempt to buy a water bottle i realized my card was missing so i went back to - to find my card and was told the ATM must 've eaten it up. i then left got home and called bluebird while on the phone with the bluebired rep i... |
Amex Bank account or service using a debit or atm card February 10, 2016 - Went to - Bank ATM to with draw money. Said call financial institution. Tried - other times with different amounts. Stated the same " call financial institution. Called American Express they said the ATM show money was disbursed. I never received money. ... |
Amex Bank account or service using a debit or atm card January 7, 2016 - Revisiting the - previous complaints against American Express Bluebird, they did credit my account for - of the unauthorized transactions they have since decided that - transaction was authorized the transaction in question is for " - '', a firing range in -, I do not own guns I do not LIKE guns I do not want to be around guns so the assertion is I stopped by and donated - to a firing range is ridiculous and the representatives reason it was authorized was direct quote " the merchant said it was authorized '' I am the card holder it is my money I spend the money I did not and... |
Amex Bank account or service using a debit or atm card December 13, 2015 - Re : Non Receipt of Cash at - ATM-Amex Debited Checking Acct Chronology of Events 1. - - 2015- Requested $700.00 cash from ATM but did n't receive cash. Received a receipt stating I exceeded the daily limit allowed. 2. Called Bluebird Amex and spoke to customer service rep - ID # - in - - - Utah and informed him of what transpired. He then informed me to email or fax the ATM receipt along with a statement of what occurred to the Prepaid Dispute Processing Dept. 3. I also spoke with customer service rep - ID # -. She also explained that the investigation what t... |
Amex Bank account or service account opening, closing, or management December 9, 2015 - I filed a claim against american express because they never returned the funds that were in my account when my account was close, and I continue to file claims but i do not address my issues. My next step will be a lawsuit ... |
Amex Bank account or service deposits and withdrawals December 4, 2015 - MY account was closed with American Express bank, but i never received the money that was in my account, there was about - dollars still in my account when the account was closed, and i have yet to received the money and its been MONTHS ... |
Amex Bank account or service using a debit or atm card November 19, 2015 - i had fraudulent charges on my american express banking account, and i filed a claim with them, but instead of returning my money that is supposed to be insured, they closed my account ... |
Amex Bank account or service account opening, closing, or management September 11, 2015 - It has been more than half year since American Express Blue Bird has unlawfully held my funds. I have made number of attempts and provided documents necessary in order for them to resolve my concern. At some point, due to fraud related concerns - - - froze my account, then closed and reopened new - to make sure that I am safe while banking. This issue caused BlueBird American Express account to be frozen or/and hold placed onto it. I went ahead and forwarded American express the letter sent by - - - which states the reasons. American express, did nothing, but treated me in... |
Amex Bank account or service making/receiving payments, sending money July 14, 2015 - On - - 2015 I submitted a bill pay for $2000.00 from my bluebird account to an account at - - - -. - - - - returned the money on - - 2015 as it was going into a non-like titled account and they did not want to allow it. It has now been 42 days and the money has still not been credited back to my account even though I have provided the trace ID of the returned funds to American Express multiple times as well as escalated the issue multiple times. ... |