BBVA Compass Home Equity Loan Or Line Of Credit Complaints

Review and analysis of over 36 Home Equity Loan Or Line Of Credit complaints against BBVA Compass

BBVA Compass consumers have reported over 36 official complaints related to Home equity loan or line of credit. Out of the 36 consumer complaints against BBVA Compass, 28% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 17% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Home Equity Loan Or Line Of Credit Consumer Complaints


BBVA Compass Mortgage loan servicing, payments, escrow account

April 3, 2016 - I have a home equity line with bbva compass bank in - Alabama and I had it for years with no problems. The bank suddenly decided to suspend my account and close it and force me to Pay back the loan over a restructured payment plan over 15 years. I am current on my payments and I was never late so I do n't know why they are doing this .the account was active and in good standing ...

Read more

BBVA Compass Mortgage loan servicing, payments, escrow account

February 12, 2016 - We recently got a home equity loan with BBVA Compass. On our first mortgage statement we were charged a $320.00 appraisal fee. When we reviewed our HUD-1 statement we saw that that fee was to be paid by the lender in escrow. We called BBVA Compass and after an 45 minutes of transfers and hold time, we were able to get them to reverse the charge. My concern is that other people have been charged an appraisal fee after closing, and did n't know that they should n't have to pay it. ...

Read more

BBVA Compass Mortgage loan modification,collection,foreclosure

June 25, 2015 - My problem is with BBVA Compass. My - mortgage is with - and my - is with BBVA Compass. I have struggled for years to keep my home after my divorce and received no financial help from my former husband. I have had to rent out the house to keep it afloat. I can no longer find tenants to pay the amount necessary and need to sell the house. It has been on the market for 2 years and we finally have a buyer. This will unfortunately have to be a short sale as our market has not come back to previous values. We repeatedly asked BBVA to let us know what would they take to satisfy their loan a...

Read more

BBVA Compass Mortgage loan servicing, payments, escrow account

March 24, 2015 - Compass Bank had the - lien on my property located at - - - - - -, -, AZ -. The property went to foreclosure in -/-/-. -/-/- -, -/-/- was the last reported date on my credit report revealing I was - days past due. However, it was reporting that I had a monhtly obligation of $23000.00. This was reflecting in my monthly DTI at the present time. I disputed this information through Experian in late -/-/- -/-/- when my Credit Score was -. I have been rebuilding my credit since the foreclosure and imagined that this erroneously large mon...

Read more