BBVA Compass Mortgage Complaint

BBVA Compass Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Arizona

My problem is with BBVA Compass. My - mortgage is with - and my - is with BBVA Compass. I have struggled for years to keep my home after my divorce and received no financial help from my former husband. I have had to rent out the house to keep it afloat. I can no longer find tenants to pay the amount necessary and need to sell the house. It has been on the market for 2 years and we finally have a buyer. This will unfortunately have to be a short sale as our market has not come back to previous values. We repeatedly asked BBVA to let us know what would they take to satisfy their loan and they repeatedly said to Bring them an offer and they wo n't stand in the way of the sale ''. This is on many of the taped recordings with myself and - - at BBVA. - has accepted the terms but BBVA will not accept the terms. - can only give BBVA $12000.00 under the HAFA program. I have offered an additional $8000.00 and the agent has offered an additional $2000.00. That is $22000.00 to BBVA. Now BBVA is saying that they want $50000.00. They did not take TARP money so they do n't have to follow any government rules. This sale was supposed to close on - -, 2015 and all involved are waiting for BBVA to accept and - is closing the file. The worse possible scenario is to lose this buyer and the house go into foreclosure. Please help!