Review and analysis of over 6 Conventional Fixed Mortgage complaints against Fifth Third Financial Corporation
Fifth Third Financial Corporation consumers have reported over 6 official complaints related to Conventional fixed mortgage. Out of the 6 consumer complaints against Fifth Third Financial Corporation, 0% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Financial Corporation responded to their complaint) and 100% were processed in a timely manner. 33% of consumer complaints against Fifth Third Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account November 29, 2016 - I am complaining in the strongest possible terms about the circumstances regarding my house insurance premium not being paid to date. 5/3 Bank has absolved me of the responsibility of paying the premium myself through the use of your escrow system. My premium was due on -/-/- last. I received a letter from - informing me that our policy was about to be cancelled on -/-/- at -. Letter dated -/-/2016. I received the letter on -/-/2016. I was on the phone at approximately -, only to be disconnected at - by your customer service rep -. I then drove to the branch in d... |
Fifth Third Financial Corporation Mortgage application, originator, mortgage broker May 18, 2016 - I was trying to get a mortgage loan through Fifth Third Bank with - -. I asked to get a loan estimate, and hesaid he could not issue the loan estimate until he received my application, other documents he sent me, and submitted the application to processing. Once those were submitted, he could mail me a loan estimate within 6 days. Per TRID, he is required to send me an loan estimate within 3 days of receiving my name, income, SSN, property address, estimated property value ( SEV ), and the loan amount sought.... |
Fifth Third Financial Corporation Mortgage credit decision / underwriting April 5, 2016 - was pre approved by 5th 3rd bank. my reference # - for pre approval. we proceeded to shop for homes. found a home within my budget put down a $10000.00 deposit with the realty company. i contact the bank to process the loan and set up a closing. they did a home appraisal and we had a home inspection/wind mitigation done. only to be told a week later that underwriting turned me down after giveing me a pre contract. i was told i would recieve my money back and that the original mortgage broker who first worked on the loan had quit and made a mistake. regardless of whos fault it was, its was... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account March 21, 2016 - -/-/-, Fifth Third Bank purchased my mortgage from - -. -/-/-, Fifth Third Bank sent a letter informing me of a shortage in my escrow that I needed to pay immediately or increase my monthly mortgage payment. After many calls dealing with unnamed Fifth Third customer service mortgage reps, I came to learn that Fifth Third Bank had decided to pay, or claimed to have paid, PMI payments for periods prior to their purchase of my mortgage. I informed them that the payments had been made by - - in a timely fashion and that any mistaken payment made were not my responsibility. M... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account March 14, 2016 - My mortgage was sold from - - to Fifth Third Bank. I received a notice from - - but have not receive any communication from Fifth Third Bank. Even though I received no new notifications, I contacted the bank because my home insurance and tax payments were in Escrow. After contacting the bank 5+ times I still have received no notifications or bill for payments. They also have not paid my home insurance and presumably my taxes from my Escrow account. They instead told me that the Escrow was still with - -, which of course was untrue. I 've taken three trips into the new bank t... |
Fifth Third Financial Corporation Mortgage loan servicing, payments, escrow account March 4, 2016 - My mortgage payment was $670.00 on both my GFE and my monthly mortgage payment statement during -. Then in - or - - ( I now know ) the bank paid my homeowners ' insurance two times, saying it was because they were invoiced two times. The amounts were $890.00 and $820.00, both paid to - -. As a result, my payment went up to $740.00. I assumed it was an increase in property taxes, insufficient escrow projections since it was a new loan, or some other legitimate reason. I did not receive an Annual Escrow Disbursement letter in - -. I paid those amounts of $740.00... |