Review and analysis of over 241 Conventional Fixed Mortgage complaints against Fifth Third Bank
Fifth Third Bank consumers have reported over 241 official complaints related to Conventional fixed mortgage. Out of the 241 consumer complaints against Fifth Third Bank, 24% were disputed by the consumer (i.e. the consumer was not happy with how Fifth Third Bank responded to their complaint) and 98% were processed in a timely manner. 14% of consumer complaints against Fifth Third Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 17% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
Fifth Third Bank Mortgage loan servicing, payments, escrow account December 8, 2015 - A divorce decree dated -/-/13 awarded my ex-wife, - - -, ownership of the property located at - - - -, -, TN -. Per the terms of the decree, she was required to refinance our jointly held mortgage with Fifth Third Bank, in her own name, within six months. She has refused to satisfy this obligation and has caused severe damage to my credit report since that time. Both my attorney and I have contacted - - in regards to this matter on multiple occasions. I have disputed this account with all - credit bureaus. I have also contacted Fifth Third Bank in an a... |
Fifth Third Bank Mortgage application, originator, mortgage broker November 30, 2015 - this is on case Case number : - disputed and sent several documents justifying my case and I should be refunded my deposits due to 5th 3rd bank lack of ability in underwriting a file. Thank you- - ... |
Fifth Third Bank Mortgage application, originator, mortgage broker October 8, 2015 - I started a mortgage process with the Fifth third bank to buy a house in SHORT SALE. This lender received all my documentation, give me the preaproval letter, good faith estimate, and ordered the home appraisal, charging my credit card. BIG MISTAKE!!!!. it was a short sale.The formal process can not start until the receiving of the approval letter from the seller 's mortgage Bank. - meanwhile the loan should be in a pending status. The ordered appraisal was done 30 days before receiving the approval letter. at this time was expired. So, it was supposed to be redone. When they realize their mis... |
Fifth Third Bank Mortgage credit decision / underwriting September 30, 2015 - I am the - - for the City of - -. A resident, - -, came to see me last week to discuss a concern related to obtaining a fixed rate mortgage on his home to replace a home equity line that has an adjustable interest rate. Last year, - - obtained a home equity line for $75000.00 for the property he owns at - - - in - -, OH. The property has no other mortgage or lien against it according to - -. He visited our local Fifth-Third branch to apply for a mortgage loan, but he was denied, because based on a drive-by appraisal, Fifth-Third determined that th... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account September 29, 2015 - I refinanced my home with 5th/3rd Bank. The mortgage was to include escrow and taxes. After the loan closed I attempted to cancel my automatic withdrawal for my homeowner 's insurance. I was advised a balance of $970.00 remained and would continue to be deducted monthly through -. The bank 's explanation is that they did not receive the full attachment sent by my insurance agent indicating a balance remained. The agent has proven to me that he sent the full attachment and that 5th/3rd Bank did not contact them when they received only - page, therefore my - statement was inaccurate a... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account September 24, 2015 - Fifth Third Bank holds our mortgage. We refinanced several years ago and have paid our mortgage monthly, in a timely fashion. It is important to note that although we are given a grace period until the - of every month to become current on our mortgage, this company would immediately start with robo calls on the - or - of every month. It was n't worth it to me, so I started paying my mortgage roughly on the first of every month. On - -, 2015 there was a change with my escrow account. I was not notified of this change in any form, so I made my regular payment in good faith. - ... |
Fifth Third Bank Mortgage application, originator, mortgage broker July 13, 2015 - I have a construction loan through -. The -/-/- ( -/-/- ) I began the process of converting it into a 30 year mortgage with 5/3 Bank. I was given a rate of 3.875 and closing costs of $2000.00. I was told on -/-/- that because we had financed the home ourselves and not purchased it from someone or from a contractor that the loan would not be considered a new purchase '' but would be considered a refinance ''. I got very concerned and sent an email out to the lady that had been handling the loan thus far, - - of 5/3 Bank and asked her to let me know if this would affe... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account July 10, 2015 - My mortgage lender, Fifth Third Bank, has placed my home in foreclosure due to a force placed escrow in the amount on approximately $1300.00 which I had no knowledge of. I was making my payments monthly to Fifty Third Bank and they were not applying my payments to my account. They served the tenants that are currently renting my home with foreclosure papers. i found out about this situation when my tenants notified my property manager that they were served. Fifth Third Bank should not have served an individual other than who they were supposed to serve. Upon inquiring about this situation wi... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account July 6, 2015 - I was contacted by my mortgage lender because my payment had run late. During the call, the agent repeatedly told me the bank WOULD NOT cash my check, as it was not the amount they were looking for. He then falsely stated that it was because I had a shortage in my escrow ( not that it was the late fee ), and requested that I make a payment over the phone. After doing so, the bank took the phone payment, and cashed the check, on the same day, leaving me overdrawn ( Had only - payment been processed, I 'd have had a positive balance ) After contacting the bank to dispute the double charge, an... |
Fifth Third Bank Mortgage loan modification,collection,foreclosure June 16, 2015 - FIFTH THIRD BANK HAS TELEPHONED ME TO INFORM ME THEY HAVE BEGUN FORECLOSURE PROCEEDINGS. I HAVE NEVER MISSED A PYMT OR BEEN LATE. THEY CLAIM I AM IN DEFAULT BECAUSE I ADDED MY MOTHER TO THE DEED OF MY HOUSE AND ALSO BECAUSE I FILED BANKRUPTCY IN - AND DIDNT RENEW MY LOAN. THEY ARE DOING THIS BECAUSE I CALLED THEM AND INFORMED THEM THAT I BELIEVE THERE IS A MISTAKE SOMEWHERE. I INFORMED BANK THAT MY CURRENT STMT SHOWS I STILL OWE $ - AND ITS SUPPOSED TO BE PAID OFF IN - -. THEY STATED I HAVE A TERM LOAN WITH A BALLOON PAYMENT BUT THEY LEFT OFF THE AMOUNT. THAT IS COMPLETELY NOT TRUE... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account June 3, 2015 - My mortgage was sold to Fifth Third Bank in -/-/-. In -/-/- I received a statement in the mail stating that my monthly mortgage payment was increasing $660.00 per month with no explanation. In looking in the details of my statement, I saw there was a difference in the escrow fees that were being withdrawn. I contacted Fifth Third Bank and they explained that the bank had not withheld enough funds to cover the property taxes on my account for -/-/-. I asked for the evidence in which the bank was making this decision and they said they would mail the information to me in the for... |
Fifth Third Bank Mortgage application, originator, mortgage broker May 22, 2015 - I live in - I recently applied for a refinance loan with 53 Bank to combine my mortgage and equity loan together for a lower interest rate. I have had my mortgage and equity loans with 53 Bank for over - years. 53 Bank recently ( -/-/2015 ) did an appraisal of my home with a company - - located in -. The appraisal valued my home at $60000.00. The appraisal appeared to be based on foreclosed properties and/or condo properties. At one time 53.com appraised my property at $140000.00, a couple of years ago at $120000.00. My complaint is that I feel that 53 Bank uses improper... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account May 13, 2015 - I have never been late with a mortgage payment- I was reviewing my account on line for a pay off balance and discovered they had received my - and - payment but had not applied them. They were showing me as delinquent and were threatening to foreclose. After several calls it was discovered that my escrow/taxes had increased - and I was not notified. The first person I spoke with informed me they mailed me notification to the old address and they told me they did not have my new address on file. I proceeded to pay the extra - by phone for -/-/- and -. I paid the - payment... |
Fifth Third Bank Mortgage settlement process and costs May 7, 2015 - I had a yearly escrow analysis done on my mortgage account, which at the time of the analysis was just a little over - months old! Then I was told that a second - had to be done to correct the problem are to see if there was a problem with the first - and it would take 5 days to be completed. Its now been 8 days and its not completed ... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account April 14, 2015 - I have made multiple complaints for the unfair deseptive and abusive acts regarding my mortgage with Fifth Third Bank. The mortgage lender in question has continually charged me unwarrented fees and claims the charges are property taxes. When I logon to the - - - - website my property taxes are $240.00 on a semi annual bases ; Fifth Third Claims that my property taxes are $520.00 on a semi annual bases. Fifth Third Bank has caused unavoidable damage in the effect of increasing my mortgage payment by over $100.00 per month. I need help with this matter I can not afford to pay ... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account April 8, 2015 - I have a mortgage with Fifth Third Bank and I continually have issues with the processing and application of my payments. I have also recently discovered that Fifth Third Bank has misappropriated my property taxes which has created a delinquent balance and has been charging unwarranted fees. Also Fifth Third Bank has been misinforming credit reporting agencies which has damaged my credit score. ... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account April 3, 2015 - On - -, -/-/2015 I sent a letter informing Fifth Third Bank not to process my payments. electronically anymore. This letter was sent certified mail and I had the receipt from where I sent the letter certified mail on - -, -/-/2015 My receipt shows that Fifth Third Bank received and signed for the mail on - -/-/2015. In that same letter I enclosed my mortgage payment for the month of - in the amount of $1700.00. Fifth Third Bank cashed that check on -/-/2015 it cleared my account. On - -, -/-/2015, which is more than 3 business days after they received my... |
Fifth Third Bank Mortgage loan servicing, payments, escrow account March 30, 2015 - Since -/-/-, despite making my mortgage payment, in the same manner and for the same amount ( $2300.00 ) as I had for the previous 10 months, our mortgage provider Fifth Third Bank has incorrectly processed payments. This problem has now occurred in - ( -/-/- ), - ( -/-/- ), - and - ( -/-/- ). Each month the payment processing error is different and the problem has persisted, despite my filing - complaints with the -, monthly calls to Fifth Third bank Customer Service and several interactions with Fifth Third Bank 's Office of the President. I CAN NOT un... |