BNY Mellon Other Bank Product/Service Complaints

Review and analysis of over 38 Other Bank Product/Service complaints against BNY Mellon

BNY Mellon consumers have reported over 38 official complaints related to Other bank product/service. Out of the 38 consumer complaints against BNY Mellon, 21% were disputed by the consumer (i.e. the consumer was not happy with how BNY Mellon responded to their complaint) and 100% were processed in a timely manner. 26% of consumer complaints against BNY Mellon resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Other Bank Product/Service Consumer Complaints


BNY Mellon Bank account or service deposits and withdrawals

April 18, 2016 - I have an HSA with - ( Bank of New York Mellon ). I contacted them in - - to find out how much more I could contribute to reach my maximum contribution limit for -. I mailed in a check and last week received an email from them saying I could add more. Thinking that I had already sent in the maximum, I called them to double check on what was going on. They said that the email should n't have gone out, that the check I recently sent in was too much, and that I would have to pay fee to get everything split up and " reclassified '' to the proper years OR they could reclassify the check...

Read more

BNY Mellon Bank account or service problems caused by my funds being low

March 11, 2016 - BNY Mellon implemented a monthly account fee for HSA ( Health Care Savings Accounts ). This fee is for any balance below $5000.00 and was implemented AFTER these accounts were set up through my employer. By LAW I can only put $3600.00 in this account in a single year and I am being penalized by BNY Mellon. I submitted this complaint a few days ago, but I can not find it. The ref. number is : - BNY Mellon has a service contract with - and is servicing 100 's of thousands of new customers with HSA accounts. This fee will give them automatically several million dollars in new revenue e...

Read more

BNY Mellon Bank account or service account opening, closing, or management

December 5, 2015 - I work at -, and have HSA savings and investment accounts. Recently when I was looking at my statements I was surprised to find $ - fee for HSA investment account. On top of this the bank ( BNY Mellon ) also charges $ - fee for HSA savings account. This HSA savings account fee ( $ - fee ) is paid by my employer -. This are very high monthly fees for relatively low balance account. ...

Read more

BNY Mellon Bank account or service using a debit or atm card

November 9, 2015 - My issue is that there are several debit transactions to a - binary options broker that turned out to be fraudulent. The merchant, that is, turned out to be fraudulent. It is illegal for this merchant to do business with United States citizens unless they are regulated and licensed with the CFTC. They are not regulated or licensed with the CFTC, but the merchant lied to me and said that they were. I only found out they were fraudulent when I tried to make a withdrawal of my funds and instead they locked me out of my account. The merchant stole my money! I originally filed a dispute for th...

Read more

BNY Mellon Bank account or service deposits and withdrawals

April 17, 2015 - The Bank of New York Mellon offers a Heath Savings Account. On their website they provide Electronic Funds Transfer to make deposits into the HSA account electronically from your bank or credit union. I made an EFT deposit into my HSA using the Bank of New York Mellon HSA website on - -, 2015. My personal bank account was debited on - -, 2015 for the amount. As of today, - -, 2015, my HSA Account at the Bank of New York Mellon does not reflect the EFT deposit despite the fact that they have had the funds for - days. ...

Read more