BNY Mellon Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

BNY Mellon Bank account or service department,

Other bank product/service Using a debit or ATM card Ohio

My issue is that there are several debit transactions to a - binary options broker that turned out to be fraudulent. The merchant, that is, turned out to be fraudulent. It is illegal for this merchant to do business with United States citizens unless they are regulated and licensed with the CFTC. They are not regulated or licensed with the CFTC, but the merchant lied to me and said that they were. I only found out they were fraudulent when I tried to make a withdrawal of my funds and instead they locked me out of my account. The merchant stole my money! I originally filed a dispute for these transactions as unauthorized transactions because the merchant was n't authorized to do business in the United States. Therefore, I thought that 's how it needed to be filed. I should have disputed under a different category. Regardless, I do n't think there was too much investigating into my case. They also closed my account for filing a dispute!!!!!!!!!!!

BNY Mellon customer in Ohio
Nov 09, 2015

* Source: CFPB Complaint Database

BNY Mellon response to complaint:
Closed with explanation

Consumer disputes how BNY Mellon handled their complaint

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