Review and analysis of over 52 (Cd) Certificate Of Deposit complaints against BBVA Compass
BBVA Compass consumers have reported over 52 official complaints related to (CD) Certificate of deposit. Out of the 52 consumer complaints against BBVA Compass, 17% were disputed by the consumer (i.e. the consumer was not happy with how BBVA Compass responded to their complaint) and 100% were processed in a timely manner. 19% of consumer complaints against BBVA Compass resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 6% resulted in non-monetary compensation.
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BBVA Compass Bank account or service account opening, closing, or management April 1, 2016 - On - -, 2016 I submitted a complaint to Federal Reserve Consumer Help See Attachments # - " Federal Reserve -/-/2016 ... '' and # - " Federal Reserve Case number - ... ''. On - -, 2016 I submitted a complaint to CFPB # - " Case number - with response '', yesterday -/-/2016 I received an email with the " BBVA '' response, See Attachment # - " Case number - with response ''. On -/-/2016 I spoke to - -, and discussed my disapproval of the " BBVA '' -response. I was advised to re-submit my complaint and add my " desired resolution '', although it was f... |
BBVA Compass Bank account or service account opening, closing, or management March 23, 2016 - Read the fine print. CD came due and I missed the due date. Starting calling service number but put on hold for extended period of time. Finally went to bank in person after being unable to contact bank by phone. CD automatically renews for 18 months if you do not contact them which is fine but the interest rate is .25 percent and a penalty withdrawal of - plus - % of the amount. Which in my case would be approx. $4500.00. I would think to be fair the interest rate should be at least equal to previous rate and not such a low rate dertermined by the bank. I ask for either waving withdra... |
BBVA Compass Bank account or service account opening, closing, or management March 10, 2016 - Compass Bank, the option to fund the account with a ACH transfer did not function, I called them and was transferred several times until I gave up. within a day or two I tried to do it again and I still could not complete the ACH transfer called them again and could not get anywhere, on -/-/- I tried the third time and changed the application to fund the CD with a check, and mailed out a check for $200000.00 clearly marking the purpose of the money and the account number that I was given, five days after mailing the check I saw that it was not cashed yet I called the bank again they to... |
BBVA Compass Bank account or service account opening, closing, or management February 24, 2016 - I can not get my - from BBVA Compass Bank. I changed my address in -/-/- and they have the correct address on file. I have been given the run around, mis information and was hung up on. - different Customer Service Reps have stated the - would be received within 7-10 days. I still dont't have it after a month. ... |
BBVA Compass Bank account or service deposits and withdrawals November 25, 2015 - I have a $500000.00 CD in the BBVA Compass bank. The CD matured while I was out of town on businesstrip. The BBVA rolled the CD into a CD with 0.1 % interest. It was few days pastthe 10 days grace period when I found out the CD had rolled into another one. I asked the CD be broken and I would pay the usual 3month or 6 month interest penalty. I was told that there would be a 3 % penalty and Iwould have to pay $15000.00 for early withdraw. The agreement I signed says at renewal, the bank will " disclose renewal terms '' to me. They never disclosed this 3 % penalty tome and this penalty was n... |