Encore Capital Group Account Terms Complaints

Review and analysis of over 16 complaints against Encore Capital Group

Encore Capital Group consumers have reported over 16 official complaints related to Account terms. Out of the 16 consumer complaints against Encore Capital Group, 13% were disputed by the consumer (i.e. the consumer was not happy with how Encore Capital Group responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Encore Capital Group resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 25% resulted in non-monetary compensation.

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop harassing phone calls, know your rights and what you can do to stop them

Stop Calls

New Account Terms Consumer Complaints


Encore Capital Group Credit reporting incorrect information on credit report account terms

September 5, 2015 - I switched cell phone companies when my contract was finished. My balance was paid in full. - kept billing me and added additional charges for switching companies yet I had no contract with them. I would like this removed from my credit report.I asked for copies of phone usage for the billing dates and they can not provide any.I do not owe - any money. ...

Read more

Encore Capital Group Credit reporting incorrect information on credit report account terms

May 8, 2015 - Midland Funding LLC is in direct willful violation of FCRA 623 ( a ) ( 1 ) ( B ) for reporting inaccurate information after notice, and FCRA 623 ( a ) ( 2 ) ( B ) for failing to provide corrections to the consumer reporting agencies. I filed a direct dispute with their Chief Compliance Officer under FCRA 623 ( a ) ( 8 ) ( D ) on - -, 2015 through - I selected the option the dispute the debt, listed all of the identifying information required, and explained that the debt had been settled several months ago ( - -, 2015 ) but that they were incorrectly reporting that the account is...

Read more