Review and analysis of over 1 complaints against Round Point Mortgage
Round Point Mortgage consumers have reported over 1 official complaints related to Attempted to collect wrong amount. Out of the 1 consumer complaints against Round Point Mortgage, 0% were disputed by the consumer (i.e. the consumer was not happy with how Round Point Mortgage responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against Round Point Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Round Point Mortgage Debt collection false statements or representation attempted to collect wrong amount June 8, 2016 - We are a restoration repair company, we performed repairs on a residential home due to water damage. The insurance company issued us a check with the homeowners name on the check and their mortgage company. We sent the check to the mortgage company, for their endorsement, so they could send back to us so we could deposit in our bank. Then the mortgage company kept the check because the homeowner 's had not made a mortgage payment in a year and a half. The mortgage company gave us false information to get us to mail them the check. ... |