Round Point Mortgage Debt Collection Complaint

Mortgage False statements or representation attempted to collect wrong amount

Round Point Mortgage Debt collection department,

Mortgage False statements or representation Attempted to collect wrong amount Georgia

We are a restoration repair company, we performed repairs on a residential home due to water damage. The insurance company issued us a check with the homeowners name on the check and their mortgage company. We sent the check to the mortgage company, for their endorsement, so they could send back to us so we could deposit in our bank. Then the mortgage company kept the check because the homeowner 's had not made a mortgage payment in a year and a half. The mortgage company gave us false information to get us to mail them the check.

Round Point Mortgage customer in Georgia
Jun 08, 2016

* Source: CFPB Complaint Database

Round Point Mortgage response to complaint:
Closed with explanation

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